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Vee Dub Transporters Reviews

4.7 Rating 5,036 Reviews

93 %

of reviewers recommend Vee Dub Transporters

Company Reviews

Product Reviews

4.7

Based on 5,036 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Vee Dub Transporters:

Our company is a small family business which is growing at an unbelievable pace, and we believe that our customers’ needs are of the utmost importance. We are committed to meeting all your needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

Visit Website

Phone:

08002922005

Email:

info@veedubtransporters.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

Vee Dub Transporters 5 star review on 29th April 2024

Vee Dub Transporters 5 star review on 29th April 2024

Vee Dub Transporters 5 star review on 29th April 2024

Vee Dub Transporters 5 star review on 13th April 2024

Vee Dub Transporters 5 star review on 10th April 2024

Lorraine Murphy

Vee Dub Transporters 5 star review on 9th April 2024

Vee Dub Transporters 5 star review on 2nd April 2024

637

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hiya. My steel step plates turned up bent but this was probably due to the post. I'm waiting for some new ones”

Posted 5 years ago

Hi Deborah, Many thanks for your review. We are sorry to hear that your step plates arrived damaged. This sometimes does happen unfortunately, however we do try to package goods the best we can to prevent damages. We are just waiting for a reply to our customer service team to confirm which step plate it is that we need to replace. If you could please get in touch and let us know, we can then get this problem rectified for you. Kindest regards, Vee Dub.

Posted 5 years ago

“32mm Roof Bars for LWB T4 Very good quality let down a wee bit by the fixings supplied. Bought a threaded insert tool £40 to fit item which was not expected. Best place visually to fit bars is in the gutter so pay extra attention to the sealants around bolts.”

Posted 5 years ago

Hi Warren, Many thanks for your review. We are sorry that you were not happy with the fitment of the bars. I have looked into this and i see that you did speak to customer service who advised on what tools would be needed. As stated on our website unfortunately the T4 doesn't come with any existing holes to fit the bars to. This is why more tools are needed to fit them, along with putting them where you prefer as there is no set place for them to be fitted to either, its totally down to personal preference. We are delighted that you are happy with the quality and now have them fitted, i'm sure they look great!. Should you need anything else, please do not hesitate to get in touch. Kindest regards, Veedub.

Posted 5 years ago

“I paid £15 delivery only Stuck the sticker on the box It was for a Christmas present for my boyfriend he took delivery and he could see what was in the box surprise absolutely ruined not happy at all they couldn’t even be bothered to wrap the box well upset”

Posted 5 years ago

Hi Sally, Thank you for your feedback. Please accept our apologies for this, we are currently working on a section at the checkout of our website, so customers can let us know if the items being purchased are as gifts or not, especially with it being so close to Christmas. The majority of our goods are packaged in our own boxes, however if the item already comes in a box and is being delivered on our own delivery vehicle, where we are sure the item will be safe from damage, then there is no need to package the item as if it was going with a courier company. Not only are our own delivery vehicles safer for the items, but the reduced packaging means they are also more environmentally friendly due to us not using packaging where it isn’t needed. Again our sincere apologies, Vee Dub Transporters.

Posted 5 years ago

“Item didn't fit my t5.1 and would have to pay postage to return. Am now just going to modify the item to save the hassle.”

Posted 5 years ago

Hi Myles, Thank you for your review. We're sorry to hear that your item does not fit. If you would like to send an email to support@veedubtransporters.co.uk with images of the problems you are having, our customer services team will take a look for you. Kind regards, Vee Dub Transporters.

Posted 5 years ago

“Delivery needs to be tightened up. Twice they have been to deliver and taken it back to the depot despite me asking them to leave at one of 5 neighbours who will sign for it if no one at home. Will be cancelling the order if it happens again.”

Posted 5 years ago

Hi Carl, Thank you for your review. I am sorry to hear that you are experiencing some difficulty having your parcel delivered. I have taken a look at your order and am unable to find any special delivery instructions on there. As we don't have any special instructions for delivery nothing has been passed onto the couriers from us. I will send you an email shortly to discuss this with yourself. Kind regards, Vee Dub Transporters.

Posted 5 years ago

“Shame you are insist ant on getting a signature form the person who ordered the part, some people work all week and don't have a partner at home. Acceptance of next doors signature should have been ok”

Posted 5 years ago

Hi Stephen, In most cases the courier gives our Logistics team a call to find our if there is a safe place the parcel can be left, or if it is possible to leave the goods with a neighbour. It seems like in this instance they haven't contacted our Logistics team, however we are glad to hear that you now have your order. Apologies for any inconvenience this has caused. Kind regards, Vee Dub Transporters.

Posted 5 years ago

“Quick delivery but the box and product was not wrapped very securely. Expected better.”

Posted 5 years ago

Hi Charlotte, I am sorry to hear that you have received an item that wasn't packaged securely. We try our best to package all of our orders securely and as best as we can, whilst still falling within our couriers' criteria. We hope that your item is alright, however if you need any help please contact our customer services team on support@veedubtransporters.co.uk. Kind regards, Vee Dub Transporters.

Posted 5 years ago

“Missed out on a free offer by only a few days & when contacted were very matter of fact about it( tough luck basically).”

Posted 5 years ago

Hi Craig, Thank you for your review. Although we would like to extend our offers when asked to by our customer, it unfortunately isn’t possible. As a company we feel this would be unfair on our customers who have placed their order within the offers date range or who have also been told that it isn’t possible. We hope that you are happy with your sidebars and that they look fab on your van! Kind regards, Vee Dub Transporters.

Posted 5 years ago

“Purchased Stainless Steel Wing Mirror Covers , Fuel cover , window trims , door handle Covers ( with cups) and barn door rear latch cover. Easy on line purchase and prompt delivery. All these accessories are stick on and the Fuel cover is a flat plate so it stands proud with very sharp edges. The Wing Mirror Covers are a poor fit and they also leave a very sharp edge , the Door Handle Cups are the same poor fit. However the rest Handle cover is ok although again it's just held on with double sided tape so not sure how long it will stay on. The door handle Covers are ok , not great, I've stuck them on so I guess I can't return them, went to fit the cups and found what a poor fit they were ( bought as a set). It was no problem returning these items via the post office. Overall I was disappointed with the purchase, I think I was expecting a bit too much. The company were helpful .”

Posted 5 years ago

Hi Grant, We are sorry to hear that you were not happy with all of the items that you ordered from ourselves, we are however happy to hear that we were helpful in getting this resolved for you. Apologies for any inconvenience caused. Kind regards, Vee Dub Transporters.

Posted 5 years ago

“The parcel was badly damaged box was very thin extra packing should have been used. Cleaning wipes not with stick on parts. Extra??? But parts ok.”

Posted 5 years ago

“Quick delivery”

Posted 5 years ago

Thanks for your review Gavin, hopefully we will see you again soon! Maybe have a look at our seat covers we sell. - Vee Dub.

Posted 5 years ago

“My own fault for not reading the description. On arrival I realised there was no fitting kit with the window. This resulted in a further delay to replacing my window and turned out to be quite a bit more expensive than the competitors once the fitting kit and transport costs were added.”

Posted 5 years ago

“Update your web site with correct information about dark blue curtains and saying that the rails are made to fit a T6 as they are not.”

Posted 6 years ago

“Electric window kit for my t5 arrived quickly and in good order. The instructions however to fit the kit leave a little bit to be desired. There is a circuit diagram which covers various fitting for various vehicles...all left hand drive. The wires included are not labelled and it is not entirely clear where they connect. There was also some connectors unused but i could not figure out what they were for. I needed to use the forums to figure where to supply power from aswell. ( switched live yellow and black wire behind the lights switch )Also when cutting the door cards the switch connectors stick out a long way downwards meaning unless you mount them off centre , which is impossible for the drivers side double switch, you will have to alter the body work for them to fit. I used a hammer to beat the metal in !!! They do work nicely though.”

Posted 6 years ago

Hello Andrew,   Thank you for your custom and your review. We are sorry to hear that you were not overly impressed with the fitting instructions that you received with your goods. We do however have a fitting guide on our website for this product that can be found on our ’Fitting Instructions’ page. which could have been of some use to you.   We are glad to hear that you managed to get this item installed and hope to see you soon.   - Vee Dub Transporters

Posted 6 years ago

“item on back order so waiting at the moment....happy aslong as it doesn,t take toooooo long m”

Posted 6 years ago

Hello M, We have taken a look into this for you and can see that your order was shipped on the same day that you placed your order, the 10th, and was delivered on the 12th of January. If you could please give our Logistics team a call on 0116 326 65 86, we will take a further look into this for you. Kind regards, Vee Dub Transporters.

Posted 6 years ago

“Good communication and quick postage”

Posted 6 years ago

Good morning and thank you for the review. We are sure your T5 Grey Curtains will make the van look great.

Posted 6 years ago

“I have not fitted the diamond stitched seat covers as yet but I am pleased with the quality of them, I waited a long time for them to be available at a better price as I consider the usual price to be expensive! the packaging leaves a lot to be desired as one side of the box arrived open & the other side almost open! I was lucky to not have received an empty box! These boxes need tape running both ways in order to be secure! I just hope they fit well.”

Posted 6 years ago

Hi Alan, we are glad you are pleased with your seat covers and grabbed yourself a black Friday deal on these! thank you for your feedback, we have passed this on to our warehouse manager and from now on our seat cover boxes will have tape across both angles to secure the contents better, thanks again Vee Dub

Posted 6 years ago

“Nice products”

Posted 6 years ago

Hi Andy, Thank you for the review. We Hope your van looks excellent with all its new styling products! - Veedub

Posted 6 years ago

“Products very good, seat covers easy to fit and good effect. Side bars good but fitting kit and instructions do not resemble 100% your instuctional video, adjustment was needed. Delivery company was shocking.”

Posted 6 years ago

Hi Simon thanks for taking the time to leave a review and also thanks for your 2 five star product reviews. When purchasing side bars we do advise referring to our fitting videos not the paper instructions that are supplied by our manufacturers, the videos are far easier to follow, glad you got them fitted and left a five star review for the item! Regards Vee Dub

Posted 6 years ago

“I was a bit disappointed that this didn't come with a fitting kit Plus the colour was very motely, not like the photo”

Posted 6 years ago

Hi Janice, Sorry you were missing the fixings and you weren't happy with the colour, they should be the same as on the website as these are photos of our actual products on our vans, get in touch with customer services who will resolve this issue for you on 0800 292 2005 (Option 2). Thanks

Posted 6 years ago

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Vee Dub Transporters is rated 4.7 based on 5,036 reviews