Vee Dub Transporters Reviews

Name: Vee Dub Transporters
Address: Unit 1 Manor Drive, Sileby, Leicestershire
Rating: 4.70

4.7 Rating 5,508 Reviews

93 %

of reviewers recommend Vee Dub Transporters

4.7

Based on 5,508 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Vee Dub Transporters:

Our company is a small family business which is growing at an unbelievable pace, and we believe that our customers’ needs are of the utmost importance. We are committed to meeting all your needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

Visit Website

Phone:

08002922005

Email:

help@veedubtransporters.co.uk

Location:

Unit 1 Manor Drive,
Sileby
Leicestershire
LE12 7RZ

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Vee Dub Transporters 5 star review on 16th June 2025

Jeffrey B

Vee Dub Transporters 5 star review on 16th May 2025

Kirsty M

Vee Dub Transporters 5 star review on 9th May 2025

Darryn E

691

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a set of front and rear polished stainless steel light covers for my VW T5 van, the front fitted and looked great, unfortunately the rear ones didn't fit, When i checked what i had orderred the picture advertised was for a barn door set unfortunately when they arrived they were actually for a tail gate van. I have e mailed to see if i could swap them, but after 4 days i have not had a reply, this is not good for the after sales department, they could at least answer my e mail,”

Helpful Report

Posted 5 years ago

Hi Steven,   We’re glad to hear that you are happy with the look of the items you have received.   We have taken a look into your email and can see that you emailed an un-marketed and un-monitored email address of ours late in the afternoon on Friday the 15th. Our Customer Services department is closed over the weekend, however when we noticed your email on Monday this was passed over to our Customer Services team to be dealt with.   We can see that Ollie from our Customer Services team has since set you up with a support ticket on our system and you should have received an email yesterday afternoon regarding your order. It would be much appreciated if you could please follow the instructions sent over.   If you have any need to get back in touch with our Customer Services team you can reply to your support ticket email, or use the ‘Contact Us’ page on our website. Alternatively you can email our Customer Services team directly on support@veedubtransporters.co.uk. Kind regards,  Vee Dub Transporters.

Posted 5 years ago

“I didn’t understand why your excessive carriage charge to outer isles for goods posted by Royal Mail is the same price wherever it’s posted. Thankfully this order was reduced otherwise I wouldn’t have ordered it”

Helpful Report

Posted 5 years ago

Hi Gordon, Many thanks for your review. I have looked into this for you, the order number provided in the review had a charge of 99p for shipping. Is there a different order you would like me to look into for you? If so please do not hesitate to email us on support@veedubtransporters.co.uk Kindest regards, Vee Dub.

Posted 5 years ago

“No fitting instructions included need to log on to view a website and no fixings supplied so my mudflaps are still in the box now have to go and get some fixings, find a computer and then I can start to get them fitted”

Helpful Report

Posted 5 years ago

Hi Phil, Thank you for your review. We are sorry to hear that you haven't received the pack of fixings with your mudflaps. I have taken a look on our support system, but I can't find any correspondence from yourself about this. If you could please email our customer services team on support@veedubtransporters.co.uk we will be sure to get these out to you ASAP. In regards to the fitting instructions, we tend not to include paper instructions with our goods but do keep all of our fitting videos and guides readily accessible on the fitting instructions page on our website here - https://www.veedubtransporters.co.uk/fitting-instructions/ Kind regards, Vee Dub Transporters.

Posted 5 years ago

“All good, just need to be clear on delivery when ordering lights on website and update component instructions.”

Helpful Report

Posted 5 years ago

Hi Robert, Many thanks for taking the time to leave a review. I'm not entirely sure what you mean by your comments, please get in touch with our customer service team on support@veedubtransporters.co.uk and they will be more than happy to help and advise you on anything you need. All the best, Vee Dub.

Posted 5 years ago

“You were great, but the item was not, hence it’s being returned”

Helpful Report

Posted 5 years ago

Hi Glenn, Thank you for your review, and your kind words for our service. As soon as your goods are back with us, we will process a refund for you. All the best, Vee Dub.

Posted 5 years ago

“I ordered a set of smoked wind deflectors for my t4 when they come they were black not smoked and stick to the body work I did not read the description properly in fitting so that was my fault. I have fitted them now looks great nice and slim but I would of like them to fit in my window channels not body work”

Helpful Report

Posted 5 years ago

Good morning Stephen, thank you for your 3 star review, we do apologise that you were not entirely happy with your product upon receiving it however we are glad to hear you are happy with your wind deflectors now they are installed. We do hope to hear from you again soon, take care. All the best the VeeDub Team!

Posted 5 years ago

“Found out after i recieved the headlights there was no bulbs or indicator bulb holders so not a sealed unit and what makes it worse the headlights steamed up with condensation because of this not happy at all”

Helpful Report

Posted 5 years ago

Hi Katrina, Many thanks for your review. Unfortunately the the headlights do not come supplied with bulbs or holders, you can however use your original ones in your vehicle. With regards to the headlights steaming up, we do not have any correspondence about this. Please feel free to get in touch with our customer service team. Kindest regards, VeeDub.

Posted 5 years ago

“Black bent gear lever extension was twice the price of the silver one. Fair enough, supply & demand and all that but postage for the black one was also twice the price of that for the silver one! Have been plagued with marketing emails and now texts ever since and can't recall giving permission for these. They want me to pay to send an opt out text.”

Helpful Report

Posted 6 years ago

“Brought a T5 curtain kit for a SWB Was meant to be easy to fit but didn't find it so had to do lots of adjustments to make it work especially on the twin doors .”

Helpful Report

Posted 6 years ago

“Ok to deal with”

Helpful Report

Posted 6 years ago

Thanks Jack for the honest review! We hope your new threshold cover looks good! Thanks from the VeeDub team.

Posted 6 years ago

“Good service and quick delivery.”

Helpful Report

Posted 6 years ago

Hi Paul thanks for the good feedback we hope to hear from you again soon. Veedub

Posted 6 years ago

“Hiya. My steel step plates turned up bent but this was probably due to the post. I'm waiting for some new ones”

Helpful Report

Posted 6 years ago

Hi Deborah, Many thanks for your review. We are sorry to hear that your step plates arrived damaged. This sometimes does happen unfortunately, however we do try to package goods the best we can to prevent damages. We are just waiting for a reply to our customer service team to confirm which step plate it is that we need to replace. If you could please get in touch and let us know, we can then get this problem rectified for you. Kindest regards, Vee Dub.

Posted 6 years ago

“32mm Roof Bars for LWB T4 Very good quality let down a wee bit by the fixings supplied. Bought a threaded insert tool £40 to fit item which was not expected. Best place visually to fit bars is in the gutter so pay extra attention to the sealants around bolts.”

Helpful Report

Posted 6 years ago

Hi Warren, Many thanks for your review. We are sorry that you were not happy with the fitment of the bars. I have looked into this and i see that you did speak to customer service who advised on what tools would be needed. As stated on our website unfortunately the T4 doesn't come with any existing holes to fit the bars to. This is why more tools are needed to fit them, along with putting them where you prefer as there is no set place for them to be fitted to either, its totally down to personal preference. We are delighted that you are happy with the quality and now have them fitted, i'm sure they look great!. Should you need anything else, please do not hesitate to get in touch. Kindest regards, Veedub.

Posted 6 years ago

“I paid £15 delivery only Stuck the sticker on the box It was for a Christmas present for my boyfriend he took delivery and he could see what was in the box surprise absolutely ruined not happy at all they couldn’t even be bothered to wrap the box well upset”

Helpful Report

Posted 6 years ago

Hi Sally, Thank you for your feedback. Please accept our apologies for this, we are currently working on a section at the checkout of our website, so customers can let us know if the items being purchased are as gifts or not, especially with it being so close to Christmas. The majority of our goods are packaged in our own boxes, however if the item already comes in a box and is being delivered on our own delivery vehicle, where we are sure the item will be safe from damage, then there is no need to package the item as if it was going with a courier company. Not only are our own delivery vehicles safer for the items, but the reduced packaging means they are also more environmentally friendly due to us not using packaging where it isn’t needed. Again our sincere apologies, Vee Dub Transporters.

Posted 6 years ago

“Item didn't fit my t5.1 and would have to pay postage to return. Am now just going to modify the item to save the hassle.”

Helpful Report

Posted 6 years ago

Hi Myles, Thank you for your review. We're sorry to hear that your item does not fit. If you would like to send an email to support@veedubtransporters.co.uk with images of the problems you are having, our customer services team will take a look for you. Kind regards, Vee Dub Transporters.

Posted 6 years ago

“Delivery needs to be tightened up. Twice they have been to deliver and taken it back to the depot despite me asking them to leave at one of 5 neighbours who will sign for it if no one at home. Will be cancelling the order if it happens again.”

Helpful Report

Posted 6 years ago

Hi Carl, Thank you for your review. I am sorry to hear that you are experiencing some difficulty having your parcel delivered. I have taken a look at your order and am unable to find any special delivery instructions on there. As we don't have any special instructions for delivery nothing has been passed onto the couriers from us. I will send you an email shortly to discuss this with yourself. Kind regards, Vee Dub Transporters.

Posted 6 years ago

“Shame you are insist ant on getting a signature form the person who ordered the part, some people work all week and don't have a partner at home. Acceptance of next doors signature should have been ok”

Helpful Report

Posted 6 years ago

Hi Stephen, In most cases the courier gives our Logistics team a call to find our if there is a safe place the parcel can be left, or if it is possible to leave the goods with a neighbour. It seems like in this instance they haven't contacted our Logistics team, however we are glad to hear that you now have your order. Apologies for any inconvenience this has caused. Kind regards, Vee Dub Transporters.

Posted 6 years ago

“Quick delivery but the box and product was not wrapped very securely. Expected better.”

Helpful Report

Posted 6 years ago

Hi Charlotte, I am sorry to hear that you have received an item that wasn't packaged securely. We try our best to package all of our orders securely and as best as we can, whilst still falling within our couriers' criteria. We hope that your item is alright, however if you need any help please contact our customer services team on support@veedubtransporters.co.uk. Kind regards, Vee Dub Transporters.

Posted 6 years ago

“Missed out on a free offer by only a few days & when contacted were very matter of fact about it( tough luck basically).”

Helpful Report

Posted 6 years ago

Hi Craig, Thank you for your review. Although we would like to extend our offers when asked to by our customer, it unfortunately isn’t possible. As a company we feel this would be unfair on our customers who have placed their order within the offers date range or who have also been told that it isn’t possible. We hope that you are happy with your sidebars and that they look fab on your van! Kind regards, Vee Dub Transporters.

Posted 6 years ago

“Purchased Stainless Steel Wing Mirror Covers , Fuel cover , window trims , door handle Covers ( with cups) and barn door rear latch cover. Easy on line purchase and prompt delivery. All these accessories are stick on and the Fuel cover is a flat plate so it stands proud with very sharp edges. The Wing Mirror Covers are a poor fit and they also leave a very sharp edge , the Door Handle Cups are the same poor fit. However the rest Handle cover is ok although again it's just held on with double sided tape so not sure how long it will stay on. The door handle Covers are ok , not great, I've stuck them on so I guess I can't return them, went to fit the cups and found what a poor fit they were ( bought as a set). It was no problem returning these items via the post office. Overall I was disappointed with the purchase, I think I was expecting a bit too much. The company were helpful .”

Helpful Report

Posted 6 years ago

Hi Grant, We are sorry to hear that you were not happy with all of the items that you ordered from ourselves, we are however happy to hear that we were helpful in getting this resolved for you. Apologies for any inconvenience caused. Kind regards, Vee Dub Transporters.

Posted 6 years ago

Vee Dub Transporters is rated 4.7 based on 5,508 reviews