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Vee Dub Transporters Reviews

4.7 Rating 5,889 Reviews
93 %
of reviewers recommend Vee Dub Transporters
4.7
Based on 5,889 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Vee Dub Transporters Reviews

About Vee Dub Transporters:

Our company is a small family business which is growing at an unbelievable pace, and we believe that our customers’ needs are of the utmost importance. We are committed to meeting all your needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

Visit Website

Phone:

08002922005

Email:

help@veedubtransporters.co.uk

Location:

Unit 1 Manor Drive,
Sileby
Leicestershire
LE12 7RZ

Write Your review

The website offers a great selection of kit for your van and I have ordered a few things for mine. Unfortunately I was disappointed with a couple of purchases. The first was anti slip dash inserts as they weren't configured to the right size. The second was a new gear stick/gaiter (I didn't like the one fitted) and for some reason after coming out of reverse gear the spring wouldn't release meaning I had to manually do it. Maybe I've been unlucky but I will still shop here as they have some pretty good stuff
Helpful Report
Posted 3 years ago
Good afternoon Gordon, We are sorry to hear that you have had a couple of issues with your products. I have taken a look into your orders and the Genuine VW T5.1 Upper Rubber Anti-Slip Dash Tray Inlays will only fit the T5.1 model. Could you kindly email support@veedubtransporters.co.uk with images and a video with regards to the spring release issue you are experiencing, they will be more than happy to help you. Kind Regards, Vee Dub Team.
Posted 3 years ago
Sadly wrong part picked ,but the part was very good quality
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Posted 4 years ago
Good afternoon Robert, We are sorry to hear that you had received the incorrect order. I have taken a look in our system and I can see that the goods were labelled incorrectly and your refund has now been processed. Once again, apologies for the inconvenience caused. Many thanks Vee Dub Transporters.
Posted 3 years ago
Very hard to fit
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Posted 4 years ago
Good afternoon Andrew, We are sorry to hear that you had issues with fitting our Gloss Back Side Repeater Decals, we do send follow up emails after you have placed your order with regards to fitting these with a link to a YouTube Video. Could you kindly email our customer services department, the email is support@veedubtransporters.co.uk and they will get back to you with regards to this. Once again, apologies for the inconvenience caused. Kind Regards, Vee Dub Transporters.
Posted 4 years ago
Fits great , sadly the stitching coming undone that you attach your own stitching to, otherwise the best one I’ve had.
Helpful Report
Posted 4 years ago
Good morning Nigel, Many thanks for your feedback regarding our Steering Wheel Cover and i we are sorry to hear about the stictching coming undone. Could you kindly contact our customer services department, the email is support@veedubtransporters.co.uk and they will be more than happy to help you. Kind regards Vee Dub Team.
Posted 4 years ago
Friendly service & quick postage.
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Posted 4 years ago
Hi Chris, Thank you for your super review and we look forward to seeing you again shortly. Happy New Year Vee Dub Team.
Posted 4 years ago
The first item sent was broken, could be the post of packaging, it happens and customer services were good about it. The replacement was the wrong item and now has to be returned. As the wrong item came so late I couldn't return it before Xmas so have now missed out on giving this as a Xmas present.
Helpful Report
Posted 4 years ago
Good morning John, Please accept our sincere apologies regarding this. I have taken a look into this for you and the error lied with our warehouse, apologies. Our customer services department did reply to you on the 23rd December, ticket number 70295 asking you if you would like a refund. Could you kindly reply to this and we can help you further. Kind Regards Vee Dub Transporters.
Posted 4 years ago
My box got delivered flat also it was ripped opened.
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Posted 4 years ago
Hi Trevor, We're sorry to hear that your order has arrived to yourself in a damaged box. If you could please ensure that your items are inspected as soon as, that would be great! If there is any damage or issues, please report this to us via support@veedubtransporters.co.uk and a member of our team will be more than happy to look into this for you! However we hope everything is ok with your products! Kind regards, Vee Dub Transporters.
Posted 4 years ago
I brought some T5 sticker for the front wings but they was of poor quality
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Posted 4 years ago
Door seal set for t4 really good fits Well . 2o panel clips ordered &payed for only received 16.
Helpful Report
Posted 4 years ago
Hi Pete, Thank you for your review. We are sorry to hear that you haven't been sent the correct amount of panel clips that you ordered. If you could please get in touch with our Customer Services team on support@veedubtransporters.co.uk a member of our team will be more than happy to get this resolved for you. Kind regards, Vee Dub Transporters.
Posted 4 years ago
We’d like some feed back they say... I’m still waiting for my items to be delivered....
Helpful Report
Posted 4 years ago
Hello, Thank you for your review. We're sorry to hear that you hadn't received your order at the time of leaving your review. As you may have seen on our social channels, we have been - and still are - in the process of moving warehouses, which unfortunately has caused some delays to our customers' orders. However, I can see that your order has been delivered to you on the 27th of May. If you have any questions or there is anything we can do for you, please don't hesitate to get in touch with our Customer Services team via support@veedubtransporters.co.uk. Kind regards, The Vee Dub Team.
Posted 4 years ago
I’ve bought 3 items from Vee Dub Transporters, seat covers, mud flaps and wind deflectors. The quality of the parts is good, the customer service when I have phoned is friendly and helpful. But 2 the mud flaps only came with half the screws and the seat covers were missing the hooks. The fitting videos for the mud flaps and seat covers were of very little help, the seat cover video was particularly unhelpful and made me feel like a muppet as I struggled to fit them.
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Posted 4 years ago
Shame I didn’t get the free gift that I was offered with my first order
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Posted 4 years ago
Purchased courtains for my van. They look good but the screws are very poor quality. All of them are very weak and break when installing the rails. The rails were with wrong references to up and down so I had to spent some time to figure it out.
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Posted 5 years ago
The vynal transfer I purchased didn't fit as well as I hoped, so I'm still deciding to fit or not. I don't know as it because I have aftermarket side indicators or because the transfer is cut to the wrong shape and is too small.
Helpful Report
Posted 5 years ago
Part arrived within 5 days, however not very well packaged, it was not damaged but very easily could have been, the part was in plastic bag & then put in a plastic bag. Recommend investing in some bubble wrap.
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Posted 5 years ago
Still waiting on delivery
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Posted 5 years ago
Hello, We're sorry to hear that you have not yet received your order. I have taken a look into this for you on our system and can see that your order was shipped from ourselves within our usual time period. Unfortunately RoyalMail are currently experiencing some delays with shipments, they are also experiencing issues with their system that relays the tracking information. I have however just looked at your parcels tracking details (I will forward these to you privately) and it is showing as being scanned this morning and on it's way to your local delivery office. I hope this helps! Kind regards, Vee Dub Transporters
Posted 5 years ago
Good customer service had to spend a lot of time shaping to make part fit though
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Posted 5 years ago
Good customer service, however products need quality checked more often.
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Posted 5 years ago
No fitting instructions, not a great overall fit and fog light covers are almost impossible to click in to place.
Helpful Report
Posted 5 years ago
Hello, Thank you for your review. We're sorry to hear that you are not entirely happy with an item you have ordered from us. From your order details I can see that we do have fitting instructions available for that item on our fitting instructions page here - https://www.veedubtransporters.co.uk/fitting-instructions/ If you are still experiencing issues we would recommend contacting our customer services team, please send over images of your issue along with a brief description to support@veedubtransporters.co.uk. Kind regards, Vee Dub Transporters.
Posted 5 years ago
5 staron time
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Posted 5 years ago
Vee Dub Transporters is rated 4.7 based on 5,889 reviews