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Vee Dub Transporters Reviews

4.7 Rating 5,033 Reviews

93 %

of reviewers recommend Vee Dub Transporters

Company Reviews

Product Reviews

4.7

Based on 5,033 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Vee Dub Transporters:

Our company is a small family business which is growing at an unbelievable pace, and we believe that our customers’ needs are of the utmost importance. We are committed to meeting all your needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

Visit Website

Phone:

08002922005

Email:

info@veedubtransporters.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

Vee Dub Transporters 5 star review on 29th April 2024

Vee Dub Transporters 5 star review on 29th April 2024

Vee Dub Transporters 5 star review on 13th April 2024

Vee Dub Transporters 5 star review on 10th April 2024

Lorraine Murphy

Vee Dub Transporters 5 star review on 9th April 2024

Vee Dub Transporters 5 star review on 2nd April 2024

Vee Dub Transporters 5 star review on 21st March 2024

Jonathan Withington

636

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No fitting instructions, not a great overall fit and fog light covers are almost impossible to click in to place.”

Posted 3 years ago

Hello, Thank you for your review. We're sorry to hear that you are not entirely happy with an item you have ordered from us. From your order details I can see that we do have fitting instructions available for that item on our fitting instructions page here - https://www.veedubtransporters.co.uk/fitting-instructions/ If you are still experiencing issues we would recommend contacting our customer services team, please send over images of your issue along with a brief description to support@veedubtransporters.co.uk. Kind regards, Vee Dub Transporters.

Posted 3 years ago

“5 staron time”

Posted 3 years ago

“Never had an issue with anything from vee dub but have to say not entirely happy with the bumper protector! The finish is great but the fit is poor.I D have preferred it to be flush at the ends instead there are 2 gaps”

Posted 3 years ago

“Ordered a T6 bonnet bra. Was sent a T5.1 bonnet bra. Veedub transporters office now shut until April sometime. Going to have to wait until then to contact them. Other than that excellent service with delivery etc.”

Posted 4 years ago

Hi Kelvin, Many thanks for your review. We can confirm that our T5.1 and T6 bonnet bras are the same product, however for stock purposes we keep them as a single product in our warehouse, hence why you have received one labelled up as a T5.1 product. We apologise for any inconvenience caused with regards to your order and hope that you can get this fitted to your van soon! Stay safe! Kind regards, Vee Dub Transporters.

Posted 4 years ago

“I’m still waiting for the order to come into stock and be delivered so cannot comment on the product”

Posted 4 years ago

Hi Scott, We will be sure to send out your gloss black front and rear badges as soon as we receive them ourselves. Thank you - Vee Dub

Posted 4 years ago

“No problem with the delivery time or service but the product, although reasonable cost, is a poor replica of the original part which I had to resort to.”

Posted 4 years ago

“I was sold chrome inductor builds which are listed for T5 but pin configuration is not fit for purpose, called the next day and was told to call back Wednesday £4.99 was it worth the agro...probably not”

Posted 4 years ago

Hi Peter, Thank-you for your review. These are listed in the T5 section however, in the product description it does state that they are only compatible for T5 rear lights. Please accept our apologies that these are not suitable for you. If you would like to return these, you may, by filling in our RAN form on our website. Please also feel free to contact our customer services support team on support@veedubtransporters.co.uk they will be more than happy to assist you. Kindest regards, Vee Dub.

Posted 4 years ago

“The first order was delivered but item was damaged, the quick replacement was satisfactory, this one was fine no problem.”

Posted 4 years ago

Hi Barry, Many thanks for your review. Please accept our apologies that your first order was damaged, however we are pleased to hear that your replacement went smoothly and the replacement part was delivered ok. We hope that your gear knob cap looks fab!. Kindest regards, Vee Dub.

Posted 4 years ago

“Ok suppliers”

Posted 4 years ago

Hi Steve, Many thanks for leaving a review, it is much appreciated and we love to hear customer feedback. We have not not heard from you direct this regards to your experience with us, please feel free to get in touch and we will be happy to help out in as much as possible if you were not happy with any service that you received. All the best, Vee Dub.

Posted 4 years ago

“I purchased a set of front and rear polished stainless steel light covers for my VW T5 van, the front fitted and looked great, unfortunately the rear ones didn't fit, When i checked what i had orderred the picture advertised was for a barn door set unfortunately when they arrived they were actually for a tail gate van. I have e mailed to see if i could swap them, but after 4 days i have not had a reply, this is not good for the after sales department, they could at least answer my e mail,”

Posted 4 years ago

Hi Steven,   We’re glad to hear that you are happy with the look of the items you have received.   We have taken a look into your email and can see that you emailed an un-marketed and un-monitored email address of ours late in the afternoon on Friday the 15th. Our Customer Services department is closed over the weekend, however when we noticed your email on Monday this was passed over to our Customer Services team to be dealt with.   We can see that Ollie from our Customer Services team has since set you up with a support ticket on our system and you should have received an email yesterday afternoon regarding your order. It would be much appreciated if you could please follow the instructions sent over.   If you have any need to get back in touch with our Customer Services team you can reply to your support ticket email, or use the ‘Contact Us’ page on our website. Alternatively you can email our Customer Services team directly on support@veedubtransporters.co.uk. Kind regards,  Vee Dub Transporters.

Posted 4 years ago

“I didn’t understand why your excessive carriage charge to outer isles for goods posted by Royal Mail is the same price wherever it’s posted. Thankfully this order was reduced otherwise I wouldn’t have ordered it”

Posted 4 years ago

Hi Gordon, Many thanks for your review. I have looked into this for you, the order number provided in the review had a charge of 99p for shipping. Is there a different order you would like me to look into for you? If so please do not hesitate to email us on support@veedubtransporters.co.uk Kindest regards, Vee Dub.

Posted 4 years ago

“No fitting instructions included need to log on to view a website and no fixings supplied so my mudflaps are still in the box now have to go and get some fixings, find a computer and then I can start to get them fitted”

Posted 4 years ago

Hi Phil, Thank you for your review. We are sorry to hear that you haven't received the pack of fixings with your mudflaps. I have taken a look on our support system, but I can't find any correspondence from yourself about this. If you could please email our customer services team on support@veedubtransporters.co.uk we will be sure to get these out to you ASAP. In regards to the fitting instructions, we tend not to include paper instructions with our goods but do keep all of our fitting videos and guides readily accessible on the fitting instructions page on our website here - https://www.veedubtransporters.co.uk/fitting-instructions/ Kind regards, Vee Dub Transporters.

Posted 4 years ago

“All good, just need to be clear on delivery when ordering lights on website and update component instructions.”

Posted 4 years ago

Hi Robert, Many thanks for taking the time to leave a review. I'm not entirely sure what you mean by your comments, please get in touch with our customer service team on support@veedubtransporters.co.uk and they will be more than happy to help and advise you on anything you need. All the best, Vee Dub.

Posted 4 years ago

“You were great, but the item was not, hence it’s being returned”

Posted 4 years ago

Hi Glenn, Thank you for your review, and your kind words for our service. As soon as your goods are back with us, we will process a refund for you. All the best, Vee Dub.

Posted 4 years ago

“I ordered a set of smoked wind deflectors for my t4 when they come they were black not smoked and stick to the body work I did not read the description properly in fitting so that was my fault. I have fitted them now looks great nice and slim but I would of like them to fit in my window channels not body work”

Posted 4 years ago

Good morning Stephen, thank you for your 3 star review, we do apologise that you were not entirely happy with your product upon receiving it however we are glad to hear you are happy with your wind deflectors now they are installed. We do hope to hear from you again soon, take care. All the best the VeeDub Team!

Posted 4 years ago

“Found out after i recieved the headlights there was no bulbs or indicator bulb holders so not a sealed unit and what makes it worse the headlights steamed up with condensation because of this not happy at all”

Posted 4 years ago

Hi Katrina, Many thanks for your review. Unfortunately the the headlights do not come supplied with bulbs or holders, you can however use your original ones in your vehicle. With regards to the headlights steaming up, we do not have any correspondence about this. Please feel free to get in touch with our customer service team. Kindest regards, VeeDub.

Posted 4 years ago

“Black bent gear lever extension was twice the price of the silver one. Fair enough, supply & demand and all that but postage for the black one was also twice the price of that for the silver one! Have been plagued with marketing emails and now texts ever since and can't recall giving permission for these. They want me to pay to send an opt out text.”

Posted 4 years ago

“Brought a T5 curtain kit for a SWB Was meant to be easy to fit but didn't find it so had to do lots of adjustments to make it work especially on the twin doors .”

Posted 4 years ago

“Ok to deal with”

Posted 5 years ago

Thanks Jack for the honest review! We hope your new threshold cover looks good! Thanks from the VeeDub team.

Posted 5 years ago

“Good service and quick delivery.”

Posted 5 years ago

Hi Paul thanks for the good feedback we hope to hear from you again soon. Veedub

Posted 5 years ago

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Vee Dub Transporters is rated 4.7 based on 5,033 reviews