Vee Dub Transporters Reviews

Name: Vee Dub Transporters
Address: Unit 1 Manor Drive, Sileby, Leicestershire
Rating: 4.70

4.7 Rating 5,508 Reviews

93 %

of reviewers recommend Vee Dub Transporters

4.7

Based on 5,508 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Vee Dub Transporters:

Our company is a small family business which is growing at an unbelievable pace, and we believe that our customers’ needs are of the utmost importance. We are committed to meeting all your needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

Visit Website

Phone:

08002922005

Email:

help@veedubtransporters.co.uk

Location:

Unit 1 Manor Drive,
Sileby
Leicestershire
LE12 7RZ

Write Your review

Tell us how Vee Dub Transporters made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vee Dub Transporters 5 star review on 16th June 2025

Jeffrey B

Vee Dub Transporters 5 star review on 16th May 2025

Kirsty M

Vee Dub Transporters 5 star review on 9th May 2025

Darryn E

691

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi Team, I’m missing some air fresheners from the order 454065 and also the auto light switch doesn’t illuminate when on rear for lights?”

Helpful Report

Posted 2 years ago

Hello Toby, We are sorry this has happened. We can see that you have contacted our customer services team on ticket number 98848 and they are waiting for a reply from you. If you could reply to your support ticket and a member of our team will be able to assist you. Apologies for any inconvenience caused. Vee Dub Team.

Posted 2 years ago

“Just upset how they never sent my order out in time and now am 1 week behind on work. Disappointed how long it’s took.”

Helpful Report

Posted 2 years ago

Good afternoon, Many thanks for your comments. We have looked into this for you and can see that you had contacted us to advise that part of your order hadn't arrived to which we have replied to you to advise we will issue you with a replacement for this. We are awaiting your reply to your support ticket 97790 asking you to confirm the delivery address, once you have confirmed this, we shall issue the replacement for the flooring. We look forward to hearing back from you to have this all resolved. Apologies for any inconvenience caused. VanPimps.

Posted 2 years ago

“Bought the pre-painted front spoiler and splitter for the T6. Overall I am happy with the result but... there were no instructions. I requested some and they sent scans of what I imagine are the OEM version, not theirs because it was a little different. I did find a video online for a very similar product and used that, which helped. The spoiler itself was very tight so made it difficult to fit but with a little fettling, I got there. My biggest disappointment though is that the front parking sensors constantly go off despite being lined up with the holes in the spoiler. I asked for advice and was told they had never had the problem before and I need to somehow move the sensors so that they are proud of the new spoiler... How am I going to do that? None of the pictures I've seen online show the sensors proud of the spoiler holes.”

Helpful Report

Posted 2 years ago

Good morning Paul, Many thanks for your feedback and we are sorry that you have experienced this. With regards to the issue you are having with the sensors standing proud, could you kindly email support@veedubtransporters.co.uk along with your order number and a member of our team will be able to assist you. Apologies for the inconvenience caused. Vee Dub Team.

Posted 2 years ago

“I have never given a negative review until now… I purchased replacement number plate lights and discovered when they arrived that they don’t come with screws and the design is such that whilst they look nice they are not the same shape as the originals which could lead to water ingress etc. I approached the company and it took 3 different people and 3 emails to get my point across, only to be told it’s how they are and the old screws will fix them in place (they don’t because the new lights are not recessed like the originals and therefore renders the old screws too short and proud of the lights.. why would I want that? And who would want to use the old screws that may be corroded etc? Their resolve was to send them back if I wasn’t happy… my resolve is write this review to say how disappointed I am in this very poor quality control issue in what seems to be around an inferior product passed off as quality. Personally I’d have at least apologised for this lack of care to a customer. A waste of time and money on my part. I won’t send them back because, as an engineer I can make them work but why should I have to? Poor design and attention to detail has lead to this review… I’ve enclosed the pics of the originals and the replacements.”

Helpful Report

Posted 2 years ago

Good morning Joe, Many thanks for your feedback. In our product description on our website it does state Box Contents: 2x LED Rear Number Plate Lights and they are a direct replacement for the original lights. They allow the use of the old screws. If you are not completely happy with the lights you can of course return them to us as previously discussed with our customer services team, just follow the link on your email that you had received from us. Apologies for the inconvenience caused to you. Vee Dub Team.

Posted 2 years ago

“Items I ordered are good . But almost a week to be delivered is poor as you charge for 48 hr delivery”

Helpful Report

Posted 2 years ago

Good afternoon Mitchell, Many thanks for your comments. We are sorry that your order was delayed, we shipped your order the following working day from when you placed your order and unfortunately Royal Mail took 5 days to deliver this although it was sent on a 48hr Tracked service. Apologies for the inconvenience caused. Vee Dub Team.

Posted 2 years ago

“Fitting instructions very poor …conflicting statements about fitting a t4 side windows on the internet.. poor feedback from vee dub themselves..”

Helpful Report

Posted 2 years ago

Good afternoon, We are sorry that you feel this way. We do have fitting videos on our website and our customer services team are also available to advise. Vee Dub Team.

Posted 2 years ago

“No fitting instructions”

Helpful Report

Posted 2 years ago

“Initial encounter with Vee Dub was brilliant. Very informative information from queries I had. Prompt attention to my order and delivery with 2days. There were however the fixings that were supposed to be included were missing. This again was dealt with promptly and the missing items put in the post promptly. That was over a week ago and the missing items still not arrived. This is probably due to the postal strike action at the moment. Disappointed that the fixings were not included in the original dispatch. Without the fixings the spoiler can not be fitted. Just a small oversight which spoilt the whole experience for me.”

Helpful Report

Posted 2 years ago

Good morning Tim, We are sorry to hear this. Apologies that you did not receive the fixings, a packing error on our behalf. We use Royal mail for our smaller items as they get lost with the other couriers. We hope that your spoiler is fitted and looking great on your van and we wish you all the best. Vee dub Team.

Posted 2 years ago

“Postage todo called rural areas out of date and Customer Services dismissive. Postage was charged at 3 times the actual cost. Headlight switch was great and simple to install even if you had no skills. Not as tight a fit as an OEM part but for the money still great value. Shame about postage policy as will not recommend based on my experience and buy elsewhere.”

Helpful Report

Posted 2 years ago

Hello Derek, Many thanks for your feedback. Unfortunately due to where you are situated being the remote part of Scotland and we dispatch on a tracked service via Royal Mail the cost is reflected, this is also shown once you have added your goods to the cart before checking out. Apologies for any inconvenience this may of caused. Vee Dub Team.

Posted 2 years ago

“Not at all impressed by the couriers used for delivery ! The first splitter arrived broken . A replacement was offered and I requested that this would be delayed as I would be away for a week . Unfortunately it was sent anyway and the courier left it out in the open in snowy conditions ( despite courier advice stating that if I wasn't there they would leave a note for me to rearrange delivery ). By the time I returned home the parcel had been sitting out in snowy/blizzard conditions for five days .”

Helpful Report

Posted 2 years ago

Good morning Carl, Many thanks for your feedback and we take on board your comments. Apologies that you received your first order damaged and that your request was missed for your replacement order to be dispatched at a later date. We shall be in contact with you to offer a voucher as a good will gesture to compensate for the inconvenience caused to yourself. All the best, Vee Dub Team.

Posted 2 years ago

“Always great products thanks Such a shame about Royal Mail though Ordered stuff on the 28th October !! Still not Arrived (11th dec) so not so happy”

Helpful Report

Posted 2 years ago

Hi Phil, We can see that you placed your order on the 25/11/22 and your this was delivered to on the 5/12/22 via Royal Mail. the delay was due to Royal Mail strike action, apologies regarding this. All the best, Vee Dub Team.

Posted 2 years ago

“Sorry but my parcel still hasnt arrived even guven the postal strikes”

Helpful Report

Posted 2 years ago

Good afternoon David, Royal Mail is one of our main couriers, we are expecting that a significant amount of deliveries will be affected by their industrial action, unfortunately this is out of our control. We are unable to process your order through their system any quicker. Their Strike Dates at the end of last month were 24/11 / 25/11 / 30/11 / 1/12, they also have future strike dates of 9/12 / 11/12 / 14/12 / 15/12 / 23/12. We anticipate that this will impact our customers orders/ tracking detail(s) for a number of weeks. Whilst some of our customer have received their goods on time or with a lesser delay, a small number of our customers have experienced more lengthy delays. We ask for your patience and understanding while Royal Mail work hard during their strikes to ensure that our customers receive their orders as quickly as possible. I do sincerely apologise for the inconvenience caused on their behalf. Vee Dub Team.

Posted 2 years ago

“VW T4 full curtain kit; Excellent product at a fair price. Communication issue, I requested to collect item as I'd be passing the depot the day after I ordered however I received 4 emails stating that DHL had my parcel and supplied me with a tracking number so I left it as I didn't want a wasted journey, left it a few days then gave them a call to see what was going on and after a few minutes they informed me that the person picking the order hadn't read it correctly so when they realised this they cancelled my delivery but failed to let me know. So had to make a 2 hour round trip from home rather than the 30 minute detour off the M1. Not what you want on a Friday in a 2.4 T4 !!!”

Helpful Report

Posted 2 years ago

“All is good except still waiting for the eye brows to be delivered yet.”

Helpful Report

Posted 2 years ago

Good morning Simon, Many thanks for comments. I can see that your order was delivered on the 8/12/22 unfortunately due to Royal Mail's industrial action this has caused severe delays. Apologies for any inconvenience caused. Vee Dub Transporters.

Posted 2 years ago

“Bought online, item delivered.”

Helpful Report

Posted 2 years ago

“Products are fine but very pricey and postage on top makes it a very dear option plus can’t track postage so would advise searching around for better options”

Helpful Report

Posted 2 years ago

“To be fair most of the products are pretty good quality. My most recent purchases were a genuine VW tray for the back of the seat and an infill logo for my back door badge. No complaints about the quality of the former but the infill logo is way over priced as was the £3.99 postage to put it in an envelope and send it. They insist on using the Post Office to send things. The tray took a week and a half to arrive and the logo a week, both of which were sent 48 Tracked (Joke)”

Helpful Report

Posted 2 years ago

Good afternoon Neil, Many thanks for your feedback. We have taken a look at your order and can see that you placed your order for your rear badge inlay on the Friday after our cut off point, your order was processed and shipped out on the Monday via Royal Mail 48 Tracked in a hard back envelope, we use these envelopes for certain products just as we use different couriers for different products as the smaller items can get lost with the other couriers. With regards to the delay on your order for the table, again unfortunately due to Royal Mail, we can see that you were refunded your delivery charge of £11.99 Unfortunately we are in the hands of the couriers and the delay in you receiving your orders was due to Royal Mail. We apologies for the delay and inconvenience caused. Vee Dub Team.

Posted 2 years ago

“I need a copy of the invoice please will someone send this to me asap?”

Helpful Report

Posted 2 years ago

Good morning Stefan, Thank you for your review. We have emailed a copy of your invoice to you, if you have any issues please give us a call on 0800 2922005

Posted 2 years ago

“Excellent service but I thought the products were overpriced.”

Helpful Report

Posted 2 years ago

Hi Roy, Many thanks for your comments, we always take on board our customers feedback. Vee Dub Team.

Posted 2 years ago

“Hi I would like to say I love however it is a very loose fit and moves around. Because of that I am ot using it.”

Helpful Report

Posted 2 years ago

Hi Martin, We are sorry to hear this. Could you please email support@veedubtransporters.co.uk and a member of our customer services team will be able to advise you. Apologies for any inconvenience caused. Vee Dub Team.

Posted 2 years ago

Vee Dub Transporters is rated 4.7 based on 5,508 reviews