Name: Vertoe
Rating: 4.61

Merchant Metrics


Shipping & Delivery
delivery methods	Own Driver
average delivery time	Next Day
on-time delivery	99%
accurate and undamaged orders	97%
Customer Service
communication channels	Email, Telephone, Live Chat
queries resolved in	Under an hour
customer service	4.75 out of 5
Returns & Refunds
returns process	Easy

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“Easy drop off and pick up.”

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Posted 6 days ago

“IT was very fast, and we needed it, be cause we were in and emergency sitaution”

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Posted 6 days ago

“Easy check-in/check out process. Staff was super nice. It is in a candy shop - and they lock your bags in the closet. Great service to have so we didn't have to lug our 62lb suitcase around all day!”

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Posted 6 days ago

“All excellent and quick”

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Posted 6 days ago

“Excellent service and value, our bag was kept safe with secure storage and a tamper proof luggage tag. Easy to find and the shop was friendly”

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Posted 6 days ago

“Getting a Vertoe luggage storage was perfect for our last day in LA with having to check out of our Airbnb early and needing to kill a whole day before our late night flight. We were able to explore a bit more without hauling our luggage everywhere. The process was really quick and simple. The location was also close to the LAX shuttle.”

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Posted 6 days ago

“Fast and easy. I Just paid online and dropped off my luggage at the given location. No lines and no wait. Would use it again!”

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Posted 6 days ago

“Very straightforward and friendly service. Easy to find the premises and an efficient operator on hand.”

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Posted 6 days ago

“Took me less than 2 minutes for the entire process. It was very easy and convenient.”

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Posted 1 week ago

“Very simple process of booking it online, and then dropping it off at the store. I got my luggage back with no issues. I would recommend it.”

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Posted 1 week ago

“Worked great and the Lady at the store was super friendly. The system is clever and we also liked the idea that our luggage was insured (just in case). The only draeback was that you only find out about the exact location after you book, which in our case was a bit further away than we expected.”

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Posted 1 week ago

“Great service to allow you roam for the day without the bags. Really close to Penn station. Recommend to anyone to use.”

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Posted 1 week ago

“Easy to use and excellent service.”

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Posted 1 week ago

“Quick and easy to book. Good service when leaving and collecting the bag”

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Posted 1 week ago

“Excellent service. The lady at the convenience store was very friendly. We were given seals for each bag and then left them at the back of the store. Overall it was very convenient and allowed us to walk around Boston for the day knowing our bags were safe and secure but out of the way.”