Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a great service! Easy to use, super convenient and the perfect price. It was so easy to drop my luggage off when I arrived in the city so I could start sightseeing immediately without worrying about finding my hotel and storing luggage.”

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Posted 6 years ago

“Excellent easy service. 10/10 would use again”

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Posted 6 years ago

“It is very useful and practice when you need to keep your baggage safe, I never felt like my baggage was unsafe”

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Posted 6 years ago

“great idea!”

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Posted 6 years ago

“Smooth and helpful staff. Would use them again!”

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Posted 6 years ago

“It was super easy!”

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Posted 6 years ago

“Great experience! Super easy, everyone was very nice! Def will use again!”

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Posted 6 years ago

“Everyone has come in handy a couple of times. I had to store luggage until I was able to check into my hotel as I didn't want to lug them around with me. There were lot of locations to choose from and the price was really good.”

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Posted 6 years ago

“The street address was a little difficult to locate but once it was found I found a very charming and helpful hostel that kept my luggage safe.”

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Posted 6 years ago

“The shop employees were incredibly friendly and helpful. We hadn't used this type of service before and they just walked us through the process.”

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Posted 6 years ago

“Easy and fast.”

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Posted 6 years ago

“Awesome experience, super convenient. Highly recommend.”

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Posted 6 years ago

“Vertoe provides a very valuable service---that is, a secure, convenient place to stow luggage while you are free to walk about, tour, sightsee, whatever. If you can get to a Vertoe location (on foot, bus, taxi, ride service, car, etc.), you can continue your journey without being burdened down with too many bags or suitcases.”

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Posted 6 years ago

“Was great”

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Posted 6 years ago

“Cheap and easy to use. Great simple safe luggage storage. Would defiantly use again.”

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Posted 6 years ago

“Weird shop, but felt our things were safe. Very convenient.”

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Posted 6 years ago

“Awesome experience using Vertoe in NYC when we needed a place to store our luggage while we had free time before our flights home. It was a simple process for them to secure the bags and we were on our way! Once we arrived for pick up, the staff quickly retrieved our luggage!! Very simple!”

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Posted 6 years ago

“Stayed in an Airbnb and didn’t have anywhere to store my luggage after I checked out. I was skeptical of using Vertoe at first but was pleasantly surprised at how easy it was. The merchant was great too. Would definitely use again!”

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Posted 6 years ago

“No negative experience”

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Posted 6 years ago

“Very reliable”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews