Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience was very satisfactory. I dropped off my bag at NYC Racquet Sports on West 35th Street in Manhattan and picked it up a few hours later. The whole process was quick, painless and inexpensive. I will definitely use the service again.”

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Posted 6 years ago

“The staff at the location was very friendly and helpful. This saved me from having to drag my bag all around Manhattan for seven hours.”

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Posted 6 years ago

“Short ride from EWR, easy and friendly experience!”

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Posted 6 years ago

“Incredibly quick, easy and efficient service. Would use again.”

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Posted 6 years ago

“Store manager followed the check-in procedure as expected. I felt my luggage was in good hands”

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Posted 6 years ago

“easy，convenient.”

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Posted 6 years ago

“Easy to process. I used service when I arrived in DC 6 hours before check in. Instead of carrying luggage as I walked the city, I was able to store my luggage at a Vertoe authorized location near to my hotel. Brilliant service. Very satisfied. Will use again for sure.”

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Posted 6 years ago

“We needed a place to stow our bags for a few hours near the New York PABT. Reservation was a breeze with a map available to see exact locations and then dropping off and picking up also went smoothly. Would use again if I am in a city where Vertoe is available.”

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Posted 6 years ago

“Very easy to use and find. Friendly staff.”

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Posted 6 years ago

“Dropping my bags were easy and convenient. The folks at the restaurant were pros and stored my bags in the”

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Posted 6 years ago

“We had arrived as a Tourist into NY by bus in the afternoon from DC and had a few luggage with us. Our accommodation was booked for in the evening. We had to keep the luggage for few hours in the intervening period and we found Vertoe's service very handy and convenient. Thanks Team Vertoe.”

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Posted 6 years ago

“Must admit I was a bit sceptical leaving my luggage at a local shop in Jamaica, Queens for US$82! Especially after being quoted over US$500 to leave them in storage at JFK. With a 5 minute taxi ride from the airport included, it still saved us over $400!”

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Posted 6 years ago

“It’a a lude saver. We had a flight at 8pm and had arrived at the AirPort at 9:30am. We left the luggage at the place and were able to explore the city . They were there in the morning and in the evening when we Went to p/u. Really great service. Thank you!”

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Posted 6 years ago

“Very pleasant men in the service place. Very cheap and usefull service.”

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Posted 6 years ago

“Great, quick and easy! Not sure of the name of the person that helped me out but they were very friendly and hospitable even though I was only dropping off the bag for a few hours... if you can track down who did this give them a mf raise, I booked on feb 11 at around 12pm-7pm. Thank you((;;::”

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Posted 6 years ago

“Absolutely the best thing ever for travelers!! Cant believe this exists! I have already and will always recommend your company to ALL my traveling friends and family...Thank you for as I call it a luggage hotel...Brenda Vance we definitely will use your service again.”

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Posted 6 years ago

“It’s an amazing service ata great price.”

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Posted 6 years ago

“Easy process. Easy Access. The price was reasonable and my luggage was kept safe. Couldn't ask for anything more :)”

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Posted 6 years ago

“Very useful service, I was far from the hotel but I wanted to spend the whole day in downtown Chicago, this service was the perfect solution. Place was nice, well located and my baggage was secured. Recommended!!”

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Posted 6 years ago

“Easy to use and very convenient”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews