Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a brilliant idea to have storage places for luggage, making one carefree to explore the area. We did this in Boston after checkout, walked the Freedom Trail, had leisurely lunch and dinner, called a Lyft, picked up luggage--quick, simple--then Lyft driver took us to next destination.”

Helpful Report

Posted 6 years ago

“First time using this service. This location worked very well, and I would definitely use it again.”

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Posted 6 years ago

“Although they were hard to find, the service was great. They are on the ground floor with the food court, on the left, right before you get on the metro. That made it very easy to retrieve our bags. Very pleasant, courteous service. I'll use them again.”

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Posted 6 years ago

“Everything great”

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Posted 6 years ago

“Brilliant idea. Great coverage in the area I needed. It couldn’t have been easier to drop and pick up my bag. Thanks for filling a need in a clever way.”

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Posted 6 years ago

“Excellent service. We didn’t have anywhere to store our luggage after our cruise before our flight and Vertoe was the perfect solution!”

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Posted 6 years ago

“Excellent service/location at Chelsea area. This is a mail box rental store. The sign might not be obvious; just follow the address and you will be there. Check in and check out are both efficient and the staff there are friendly.”

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Posted 6 years ago

“It was simple, fast with a great location and large office hours.”

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Posted 6 years ago

“Simple aunque un poco alto el precio”

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Posted 6 years ago

“It was easy, quick, simple, and safe! You should def use Vertoe unless you want to carry your luggages around the crazy city.”

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Posted 6 years ago

“Friendly and safe service”

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Posted 6 years ago

“Easy to book and lots of locations”

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Posted 6 years ago

“It is the best idea ever! Our check out time was 12 and we wanted to spend the day sightseeing. We were able to drop off our luggage and pick it up at the end of the day. It was easy and convenient! Highly suggest this service!”

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Posted 6 years ago

“Simple and easy to book. The process worked like a dream and made our day hassle free. Thanks!!”

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Posted 6 years ago

“Excelente servicio!”

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Posted 6 years ago

“Convenient and fast. My luggage was safe for 6+ hours. Very easy to book with locations in central areas.”

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Posted 6 years ago

“Very convenient 👍”

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Posted 6 years ago

“Pretty cool concept. It was kind of in a rough neighborhood though. Never been to The City before and didn’t know it was in that rough of a area.”

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Posted 6 years ago

“This service is so useful. I wanted to sightsee on my first morning in New York, and Vertoe was a safe and convenient way to stash my bags.”

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Posted 6 years ago

“Excellent service! Thank you!”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews