Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WHat a great service. We had a full day before our flight in Orlando and it was amazing to be able to store our luggage somewhere safe while we explored the area.”

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Posted 6 years ago

“This was SO helpful for my recent trip! I used it two days in a row after some travel issues and it allowed me to ditch my luggage and enjoy my last few hours in a city after my Airbnb checkout.”

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Posted 6 years ago

“Wonderful customer service that is very friendly. Only issue is that gps doesn't actually lead to store front but that isn't the stores fault.”

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Posted 6 years ago

“It was super easy and I felt comfortable with leaving my bags. It’s also cheap, and they are super flexible with drop off / pick up . They were super nice and helpful”

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Posted 6 years ago

“Our VRBO apartment wouldnt let us check our bags in early so this was a convenient way to store our bags so we could enjoy the city without having to haul our luggage around.”

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Posted 6 years ago

“First time using Vertoe recently in Boston. Communication was excellent and easy drop off and pick up. I will definitely use this service again when traveling. Thank you.”

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Posted 6 years ago

“Nice nice and easy process and services.”

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Posted 6 years ago

“Easy peasy! Dropped off bag at south station and picked up 6 hours later. It was locked away in a storage room downstairs.”

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Posted 6 years ago

“It was soo nice to be able to leave our bags and not have to worry about if they were safe”

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Posted 6 years ago

“The service was easy to use and very convenient. I would definitely use them for luggage storage again”

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Posted 6 years ago

“good rates and friendly staff”

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Posted 6 years ago

“Thank you for exelent service provided, will come back!”

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Posted 6 years ago

“I planned a birthday brunch with a group of friends. Some of us brought gifts and after brunch we had wanted to go bar hop but didn’t know how with all the gifts. Thanks to Vertoe, we was able drop off the gifts and went to celebrate our friends birthday.”

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Posted 6 years ago

“It was fast and useful service.”

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Posted 6 years ago

“What a great place to store your bags safely while in the city! Excellent, reliable, & affordable service!”

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Posted 6 years ago

“Very convenient and easy to book.”

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Posted 6 years ago

“Easy to find and safe!”

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Posted 6 years ago

“Nice people and just as advertised. Thank you”

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Posted 6 years ago

“unbelievable!!!! the most efficient service I've ever seen!”

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Posted 6 years ago

“Awesome service and price! Please try adding more partner shops that are open later. Tourists like me are out until 11 pm or midnight.”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews