Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Handy as a small pot- the central drop off options & sealing process align to a secure feeling all round.”

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Posted 6 years ago

“This was my first time using Vertoe. The whole experience was so intuitive and smooth. The place where we stored our luggage for a few hours was in the perfect location. The owners were very friendly. I would definitely use this service again and recommend to others.”

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Posted 6 years ago

“All good here. No problems. Recommended and conveniently located.”

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Posted 6 years ago

“This was my first time using any sort of third-party bag storage, and it couldn’t have been any easier. It allowed my wife and I to enjoy our long layover in NYC without having to carry around our bags.”

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Posted 6 years ago

“Everything went well. I was a little nervous about leaving my bag somewhere, and about using a new service to do so. But everything went smooth and the man who collected my bag was very friendly. I think it makes it better that they put a zip tie on the bag so it can’t be opened while you’re away. That reassured me that my belongings would be safe.”

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Posted 6 years ago

“Good location close to Grand Central Terminal. Easy process to drop off and pick up which made it easy to get to the Broadway show and back to pick up our bags to get back on the train”

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Posted 6 years ago

“quick and easy, no issues, secure check in and out”

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Posted 6 years ago

“100% recomended”

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Posted 6 years ago

“Second time using this platform and it's easy and convenient. This location was also across the street from the Greyhound bus terminal which was perfect!”

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Posted 6 years ago

“Useful service, convenient for metro and airport”

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Posted 6 years ago

“Easy and secure option for bag storage, would utilise again.”

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Posted 6 years ago

“Excellent service, very reasonable price, wish there was a more secure way of verifying identity before retrieving luggage but apart from that faultless service”

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Posted 6 years ago

“NYC Port Authority storage store worked out perfectly! Double check on the hours—Vertoe website said until 8 PM; however one employee told me they are open until 10:00, and another until 11:00pm.”

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Posted 6 years ago

“Everything perfect!”

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Posted 6 years ago

“I am so glad I found this baggage storage service. My boyfriend and I had a layover in nyc for 18 hours and wanted to go explore the city but luggage storage at the airport cost a fortune! We are talking $10-$25/bag and we had 8 bags. With Vertoe we paid $40, saving us tons! We took a Lift to the storage location (local deli in queens) and were able to enjoy NYC. The deli was nice and accommodating to our times if dropping off and picking up luggage. Your luggage is insured with the service so it made us feel safe leaving it there. Great option for luggage storage when you don’t want over pay at the airport.”

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Posted 6 years ago

“Great service. The hotel I left my bags at was small and the staff were very accommodating.”

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Posted 6 years ago

“Easy and well worth it.”

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Posted 6 years ago

“Very good service easy To book, safe, kindness of the people ,price correct ,no surprises. I recomand.”

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Posted 6 years ago

“No problem whatsoever. Easy to use and worked wonderfully. I used the Cobblers Bench in DC as my drop off location.”

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Posted 6 years ago

“Your service is such a great convenience. After we checked out of our hotel, it enabled us to store our luggage safety and continue to enjoy the rest of the day visiting the Whitney Museum in NYC. So glad I discovered you when I Googled "luggage storage in NYC" !”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews