Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was actually a lot of help, we highly revommend it!!”

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Posted 6 years ago

“Convenient”

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Posted 6 years ago

“Excellent service!”

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Posted 6 years ago

“Very polite, fast, efficient service! Dropped off and picked-up luggage in 2 minutes or less each time”

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Posted 6 years ago

“Great service for travellers”

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Posted 6 years ago

“Kim was extremely kind and especially helpful! She made the process quick and easy while I was both dropping off and picking up my suitcase. When I returned to pick up, she let me charge my phone and wait for my Uber inside to avoid the snow. Will definitely use Vertoe again!!”

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Posted 6 years ago

“I did the Vertoe near Union Station. Check in and check out were fast and smooth. Would definitely do it again next time.”

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Posted 6 years ago

“What a great idea to give us a place to relieve us from carrying our bags all day! Our location at Gifts & Luggage 8th Ave was convenient and the staff was friendly and professional. Their system was easy and speedy for both dropoff and pickup. My only suggestion is to have more locations open till 11pm (like this one is) for us theatre goers. Thanks,”

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Posted 6 years ago

“Great service! So happy to have found it.”

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Posted 6 years ago

“Excellent service! So easy to use and useful for not carrying the bags”

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Posted 6 years ago

“Very easy and hastly free!”

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Posted 6 years ago

“Quick and easy when we were in a hurry and couldn't check in yet.”

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Posted 6 years ago

“The Vertoe representative was both amenable & flexible.”

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Posted 6 years ago

“Perfect way to lighten the load before my train. The nice folks at Cobblers Bench took care of everything. Safe, efficient, and a great price!”

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Posted 6 years ago

“Easy to locate, the attendant was helpful.”

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Posted 6 years ago

“This was a great service! Easy and convenient.”

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Posted 6 years ago

“Vertoe is such a convenient service, and the location we stored our luggage at was great! We'll definitely be using them again in the future!”

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Posted 6 years ago

“The service and coms are good the shop selected was helpful and easy found”

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Posted 6 years ago

“I'd never heard of Vertoe, but when we were stuck with luggage and wanted to visit a museum on the last day of our NYC trip, it was a lifesaver! Quick, easy, and trustworthy. What a great solution!”

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Posted 6 years ago

“Very Simple and easy to use”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews