Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was great! Bag was secure and staff was very friendly!”

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Posted 6 years ago

“Safe, convenient, would recommend for those who do t want to lug you baggage all around town!”

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Posted 6 years ago

“Great idea to have this service !!! The website explains very well how to use the service. The places where I left my luggage were easy to find and the people that I dealt with were very nice.”

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Posted 6 years ago

“It was super convenient to leave my luggage. Everything was handled with courtesy and professionalism. I highly recommend this service.”

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Posted 6 years ago

“This was very convenient and easy to book!”

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Posted 6 years ago

“The owner of the shop was nice, it was convenient for us to go from out drop-off to our destination.”

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Posted 6 years ago

“Easy secure drop off allowed me to continue enjoying NYC until the last minute. Would definitely use this location again.”

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Posted 6 years ago

“Excellent. Very friendly staff.”

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Posted 6 years ago

“Very easy, straightforward and convenient. Serves the purpose extremely well and is true to their companies mission statement.”

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Posted 6 years ago

“It was very easy to find a location, drop off the bag, and then pick it up. I highly recommend.”

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Posted 6 years ago

“This service is a great help! It was so easy to drop our bags and feel sure they were secure while we explored without dredging around with luggage. Vertoe is the perfect solution to slate check in or flight that allows you to easily extend the good times.”

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Posted 6 years ago

“With a 23 hour layover in Newark we wanted to spend some time in NYC and with the help of Vertoe we were able to make that happen. The folks at drop off and pickup were super friendly and professional. The Vertoe site is simple to use and their customer service great.”

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Posted 6 years ago

“Super easy and convenient to use”

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Posted 6 years ago

“love how easy and convenient this is!!!”

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Posted 6 years ago

“Easy and convenient!”

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Posted 6 years ago

“Who knew there was an air b&b for luggage? It certainly simplified my life when my plans changed. People where I left it were very friendly and I felt comfortable leaving my laptop there in my suitcase.”

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Posted 6 years ago

“Fast and efficient service.”

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Posted 6 years ago

“Using Vertoe was super easy and convenient! Our flight left in the evening so leaving our cases in a secure spot near the metro was a lifesaver. Thanks - will use again.”

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Posted 6 years ago

“Safe convenient and easy to find. Reasonable rates. Would reccomend”

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Posted 6 years ago

“our luggage was held safe and secure while we toured the city and returned to pick it up. It was a great convenience.”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews