Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

Questions

Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Vertoe made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Living in Europe I am used to idea of having storage lockers at major train stations and airports. During my US trip I found this hard to come by. A Google search help me find Vertoe what I would like to describe as an Airbnb for luggage storage. I used the service in DC and NYC. It is very affordable, easy to find and book locations and seem to have a good network in both the cities I use the service. I would highly recommend this service.”

Helpful Report

Posted 6 years ago

“The Vertoe location I used was close to the King Street train station. A nice young man named Jake helped me tag my bag and assured me that he would be there when I picked up my bag. Indeed he was and he went right away to get it.”

Helpful Report

Posted 6 years ago

“I had a great experience using the storage.”

Helpful Report

Posted 6 years ago

“Fantastic service, no problems or complaints”

Helpful Report

Posted 6 years ago

“It’s a great service! I wish there were more participating locations!”

Helpful Report

Posted 6 years ago

“Was even provided WiFi by the storage provider.”

Helpful Report

Posted 6 years ago

“Courteous and convenient”

Helpful Report

Posted 6 years ago

“Used the service for the first time and was rather pleased with it. Go on line and create your account. Find the area you want to leave your bag and you’ll get a business that will secure it for you for under $6 a day. I didn’t get an email as it indicted I would but got a text instead which I produced at the business. The business was able to correlate my text to their booking information and confined my reservation. Good program”

Helpful Report

Posted 6 years ago

“Great option and friendly staff”

Helpful Report

Posted 6 years ago

“The staff is friendly and the location is convenient.”

Helpful Report

Posted 6 years ago

“uneventful easy and convenient”

Helpful Report

Posted 6 years ago

“Our flight was not until the evening. Using Vertoe allowed us to continue our vacation without hauling our luggage around.”

Helpful Report

Posted 6 years ago

“This is a great service. Both places I left a bag were conveniently located for where I was and for where I wanted to be. If I had to use a locker at a main railway station it would have been a long trip to get there. Great idea to have local stores willing to look after luggage.”

Helpful Report

Posted 6 years ago

“Had time to kill before our late flight and already checked out of our hotel. This was a great place to store our luggage and the location was ideal.”

Helpful Report

Posted 6 years ago

“Place easy to find. Nice host and no trouble in dropping off or pick up. Fast and easy! We’ll book again! Thank you!”

Helpful Report

Posted 6 years ago

“I ended up dropping off my suitcase at a restaurant. Honestly, it was pretty dirty and sketchy, but I got my suitcase back in one piece so that's all that matters!”

Helpful Report

Posted 6 years ago

“Soy de Guatemala y estaba un poco indeciso si adquirir el servicio o no, sin embargo, decidí hacerlo... Estaba en Miami y quería conocer Wynwood Walls, a una cuadra deje mis cosas en Allan's Distributors y fueron muy amables, estupendo servicio, hasta el señor de la tienda me prestó conexion wifi con su celular, para que yo pudiera pedir mi Uber y me llegaron a traer enfrente de la tienda con mi maleta y me llevaron al aeropuerto... EXCELENTE servicio, pude disfrutar un poco más el día en Miami conociendo y tomandome fotos, para luego partir al aeropuerto, muy feliz de esta aventura, gracias Vertoe :)”

Helpful Report

Posted 6 years ago

“Needed to store bags for the day n Boston. Site was very easy to use and luggage was placed in locked room. Very happy with service.”

Helpful Report

Posted 6 years ago

“Really helpful and convenient! I was able to go site seeing without having to lug my suitcase around.”

Helpful Report

Posted 6 years ago

“Owner was very kind and locked our things up nicely. Thanks!”

Helpful Report

Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews