Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

Questions

Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a great idea! Arriving early or leaving late in the day on a trip shouldn’t hinder one’s ability to sight-see if one has luggage to deal with! Vertoe is the perfect solution. Drop your stuff off, have some fun, and then pick your stuff off and be on your way. Thanks!”

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Posted 6 years ago

“Amazing, very fast, very easy I’d do it again anytime!”

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Posted 6 years ago

“Very very convenient service. Saved us a lot of time and money. A block away from the Space Needle in Seattle.”

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Posted 6 years ago

“I had never heard of boarding your luggage. It was great, we used Bob's Grocery in Boston and Lin the store owner was so friendly.”

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Posted 6 years ago

“Easy and super convenient. I didn’t know this existed but I’m so glad it does!”

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Posted 6 years ago

“The service worked out perfectly for our needs.”

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Posted 6 years ago

“Great service and good attention.”

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Posted 6 years ago

“Easy process and very convenient!”

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Posted 6 years ago

“Super easy drop off and pick up. I felt safe leaving my suitcase there. Pleasant experience for my first time storing a suitcase before my flight.”

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Posted 6 years ago

“Convenient, easy and in a central location!”

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Posted 6 years ago

“Quick and efficient service”

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Posted 6 years ago

“First time user of Vertoe. Wonderful and easy-to-use service that you met our needs of a secure and convenient location for luggage storage before heading out to the airport. The app was simple and straightforward, we utilized the U Street Hostel in Washington DC. It was clean, professionally run, our luggage was tagged and placed in a electronically secured and locked room until we returned to pick it up. A simple and the easy solution to our temp luggage storage problem. Will use again in a heartbeat when the need arises D”

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Posted 6 years ago

“Great service for a fair price.”

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Posted 6 years ago

“Had a few hours layover in Boston, went online to look for luggage storage and found Vertoe. They offered a number of convenient places; I chose one in ChinaTown which turned out to be a multi-generation family shop for exotic spices... but my bags were taken care of, and I was satisfied”

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Posted 6 years ago

“We left 2 bags at a Pizza eatery in Nashville.. it was SO easy, the luggage was stored safely and pick up was a breeze.. just showed our photo of the security tags and voila! Done! We are VERY MUCH looking forward to using another Vertoe storage place when we travel again and are stuck with our bags!”

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Posted 6 years ago

“Check in/out was super fast highly recommend. Thank you for a wonderful service.”

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Posted 6 years ago

“Best Solution after checking out of hotel and before transfer to Kennedy-Airport!”

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Posted 6 years ago

“Guys were super nice and took care of our belongings. Well trusted place . Would definitely be using it again and recommended to others”

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Posted 6 years ago

“Smooth process all around from a quick and easy reservation online, dropping my bag off, to picking it up. Simple, I like a smooth process.”

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Posted 6 years ago

“Close to Times Square and easy to drop off the luggage”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews