Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first time to use Vertoe’s service and it was a truly flawless experience. The drop site was conveniently located and they were totally friendly and efficient. The pick-up experience at the end was also perfect. This is a great and needed service and I will be using it often on my travels.”

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Posted 6 years ago

“Store staff was very nice and helpful. I would use Vertoe again!”

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Posted 6 years ago

“Easy to go and very kind”

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Posted 6 years ago

“Easy process and the employees were friendly. Our luggage did not go into a secured room, but I felt comfortable with it.”

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Posted 6 years ago

“Excellent customer service!!! Felt safe and confident leaving my bags. Thanks so much! Makes me smile to know there is places to leave bags safe while we explored the beautiful city of Chicago. Thanks Elissa and Amanda”

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Posted 6 years ago

“Super easy, convenient, and affordable. Will definitely be using this service in the future.”

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Posted 6 years ago

“Easy service. Convenient locations. Pleasant, helpful folks at drop off point. Will use again!”

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Posted 6 years ago

“Super expérience”

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Posted 6 years ago

“Super easy and convenient!”

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Posted 6 years ago

“Super convenient!”

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Posted 6 years ago

“It was my first time on Vertoe and everything was easy, clear and fast. The location of this particular place was perfect, near downtown crossing and easy to find. Staff was really nice to us.”

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Posted 6 years ago

“It was really convenient, cheap and easy to havie a place in the area I was going to visit just before heading to the airport.”

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Posted 6 years ago

“Great location lo leave your baggage and close to metro station you can take to go to the airport.”

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Posted 6 years ago

“What an awesome service - so easy to book online and so efficient on the day.”

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Posted 6 years ago

“Easy to find. Quick drop-off and pick up. Super convenient!”

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Posted 6 years ago

“This service is a lifesaver! I had one more day of sightseeing in DC but nowhere to store my bags. This location—Burn and Brew, not far from Reagan National—allowed me to store my bags securely for a very reasonable cost. Not to mention, the guys working there were super nice and helpful. I would definitely use again.”

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Posted 6 years ago

“Perfect place for a short tourist. Convenient and very Cheap.”

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Posted 6 years ago

“Super easy process. I was a bit apprehensive at first but the location and people involved were excellent. Would definitely use again.”

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Posted 6 years ago

“Process was great and hassle free.”

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Posted 6 years ago

“They’re were very helpful and professional. They allowed us to leave merchandise bags with out suitcases at no additional cost. Will be using them again this afternoon.”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews