Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Drop off was convenient, easy, and streamlined. The gentleman who returned my bag remembered me and grabbed my bag without my even saying anything :). Price was very fair. Thanks!”

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Posted 6 years ago

“We used Vertoe in Chicago. My family (myself, husband, and 3 kids) arrived at 10:00 am and we couldn’t check into our Airbnb until 3. There was no bag hold at the Airbnb. We were able to go sightseeing all day without dragging our worrying about or 5 suitcases. The gentleman at the location was nice and we were in and out of his shop in 2 minutes.”

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Posted 6 years ago

“What a great find! Simple process to make a reservation at a reasonable price, employees at the store were friendly and we were in and out both for the drop off and pickup in less than 5 minutes. We will use this service whenever we are in NYC.”

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Posted 6 years ago

“Very friendly and efficient. Would use again.”

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Posted 6 years ago

“This was my first time booking luggage storage online and I am very happy with cost and service. The storage was easy to book and all went well with the bag drop-off, storage and pick-up. Made my last day exploring Chicago much more fun.”

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Posted 6 years ago

“Fantastic, convenient service! Thank you for providing this so we could easily visit Haight Ashbury neighborhood!.”

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Posted 6 years ago

“Easy and cheap solution to our problem not to be able to get into our Airbnb earlier to leave suitcases.”

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Posted 6 years ago

“Thank you so much!! You let me watch the first Japanese playing in Real Madrid. Without you, the stadium wouldn't have let me in because of its policy.”

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Posted 6 years ago

“This was a great, convenient service! Dropped my bags off and picked them up later that day with no issues.”

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Posted 6 years ago

“Perfect solution for what to do with luggage while exploring Pike Market!!! So happy for this service!!!”

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Posted 6 years ago

“Exactly what I was looking for: easy and cheap luggage storage for the day!”

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Posted 6 years ago

“We arrived in Seattle with six bags and six hours to kill prior to check-in. Being able to check our bags in at a local shop was a lifesaver. Not only was it conveniently located, but the folks were friendly and the shop clean. Overall, the experience was great.”

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Posted 6 years ago

“Very nice place to drop bags for a day at the natural history museum. Owner very friendly.”

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Posted 6 years ago

“This is a great service! Easy to use, so helpful in making travel arrangements!”

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Posted 6 years ago

“The place we use to drop the bags in Los Angeles is very close to the beach. Well located and secure. The people working there were expecting us and our tags were ready to put on. Bags are kept in a locked room. People are super friendly and amazing rates. Will use again”

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Posted 6 years ago

“Stuck for somewhere to leave luggage for the day. Booked storage online, very straightforward. Secure and safe and worked perfectly for us. Thank you.”

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Posted 6 years ago

“Great idea, very helpful to be able to store bags while visiting Yale.”

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Posted 6 years ago

“very easy to use!”

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Posted 6 years ago

“We were so excited to find a place for our luggage while we finished some business before leaving the city. It is just steps away from Penn Station which made lugging our 5 suitcases much easier. Thank you so much!”

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Posted 6 years ago

“Very convenient!”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews