Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is such a brilliant idea. My partner and I were traveling around New York and had already checked out of the hotel but had a few hours to waste before our bus arrived and we didn’t want to lug around our heavy luggage. We discovered Vertoe through the Airbnb we stayed at and we were so thankful. Amazing experience, there are so many locations and our luggage was safely locked up so that we could walk freely throughout the city.”

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Posted 4 years ago

“Kind, professional, courteous, efficient and very convenient location.”

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Posted 4 years ago

“Very quick and easy to use! Super convenient for before you check in to wherever you are staying. I would recommend this to any traveler.”

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Posted 4 years ago

“Practical and efficient”

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Posted 4 years ago

“Employees were so friendly”

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Posted 4 years ago

“Staff were very friendly and respectful”

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Posted 4 years ago

“In a great location and very nice customer service.”

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Posted 4 years ago

“Rapide et sur. Personnel très sympa!”

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Posted 4 years ago

“This is a great service that saves me money on storage spaces at train, plane, and bus stations. I was able to fine a place close by.”

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Posted 4 years ago

“First time I'm using this service and I'm very pleased with it. Booking online was pretty easy. Store location is very convenient and staff were very helpful. I'll be surely using this service again in the future.”

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Posted 4 years ago

“Aucun soucis. Très pratique”

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Posted 4 years ago

“Vertoe was fabulous but the vendor or the convenient store listed wasn't nice. Vertoe was easy to book for luggage store. They were clear on giving us distance(from the venue we were supposed to be) and price. They were very responsive to email if we need to correspond. Vertoe customer service was nice too when I complained about the pricing difference that the store caused. Emily was very prompt in responding to my quires and also very fast in refunding when store was dishonest. This particular store was in NYC near Penn Station - Deepchhaya Convenience Store Address 334 West 37th Street, NY, New York 10018, United States. I think the business they did was bit of a dishonest. But Vertoe was very quick to act on it. I am very impressed with Vertoe and Emily. I think I will go with them next time but to different store!”

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Posted 4 years ago

“Convenient, very easy to navigate, great service”

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Posted 4 years ago

“Good location. Pleasant staff.”

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Posted 4 years ago

“Great secure location just around the corner from the station and it's easy to find. The staff were super friendly and professional. Will definitely make use of this service next time on my next visit from USA.”

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Posted 4 years ago

“What a great service! Made trekking from place to place easy and Roland's Market & Deli couldn't have been nicer, more efficient, not to mention ultra convenient. Oh...there are a bunch of GREAT restaurants in the immediate vicinity and just what the doctor ordered for two hungry ladies! Much appreciated!”

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Posted 4 years ago

“Very good. I dropped off my bag late and picked it up late as well. They were very accommodating! Will use it next time for sure.”

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Posted 4 years ago

“Everything was great. Definitely recommend!”

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Posted 4 years ago

“Very easy system to book a locker. convenient location, we need a temporary locker in downtown Toronto. Worked perfect for us. Staff super friendly !!”

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Posted 4 years ago

“This was such an easy process, from booking to drop off to pick up. The store that stored my bag went above and beyond. I will uses this service again for sure.”

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Posted 4 years ago

Vertoe is rated 4.6 based on 5,120 reviews