Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“love how easy and convenient this is!!!”

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Posted 7 years ago

“Easy and convenient!”

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Posted 7 years ago

“Who knew there was an air b&b for luggage? It certainly simplified my life when my plans changed. People where I left it were very friendly and I felt comfortable leaving my laptop there in my suitcase.”

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Posted 7 years ago

“Fast and efficient service.”

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Posted 7 years ago

“had to wait 10 mins bc they are doing something else”

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Posted 7 years ago

“Using Vertoe was super easy and convenient! Our flight left in the evening so leaving our cases in a secure spot near the metro was a lifesaver. Thanks - will use again.”

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Posted 7 years ago

“They asked for no proof that the bags belonged to me. Not good.”

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Posted 7 years ago

“Safe convenient and easy to find. Reasonable rates. Would reccomend”

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Posted 7 years ago

“our luggage was held safe and secure while we toured the city and returned to pick it up. It was a great convenience.”

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Posted 7 years ago

“WHat a great service. We had a full day before our flight in Orlando and it was amazing to be able to store our luggage somewhere safe while we explored the area.”

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Posted 7 years ago

“This was SO helpful for my recent trip! I used it two days in a row after some travel issues and it allowed me to ditch my luggage and enjoy my last few hours in a city after my Airbnb checkout.”

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Posted 7 years ago

“Wonderful customer service that is very friendly. Only issue is that gps doesn't actually lead to store front but that isn't the stores fault.”

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Posted 7 years ago

“It was super easy and I felt comfortable with leaving my bags. It’s also cheap, and they are super flexible with drop off / pick up . They were super nice and helpful”

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Posted 7 years ago

“Our VRBO apartment wouldnt let us check our bags in early so this was a convenient way to store our bags so we could enjoy the city without having to haul our luggage around.”

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Posted 7 years ago

“First time using Vertoe recently in Boston. Communication was excellent and easy drop off and pick up. I will definitely use this service again when traveling. Thank you.”

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Posted 7 years ago

“Nice nice and easy process and services.”

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Posted 7 years ago

“Easy peasy! Dropped off bag at south station and picked up 6 hours later. It was locked away in a storage room downstairs.”

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Posted 7 years ago

“It was soo nice to be able to leave our bags and not have to worry about if they were safe”

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Posted 7 years ago

“Extremely easy to book, drop off and collect. Logan doesn't have lockers so booked a site in the North End. A bit of a walk from the T but I always go to the North End for pizza and pastry anyone, so worked out very well!”

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Posted 7 years ago

“Good security, good service, good location.”

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Posted 7 years ago

Vertoe is rated 4.6 based on 5,120 reviews