Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,121 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,121 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used this system for the first time by the way from JFK to Newark airport. This shop is very close to both Penn station and next to Starbucks on the street. The man at the electric and sevenior shop, was kind and I was ready to go quickly.”

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Posted 7 years ago

“love how easy and convenient this is!!!”

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Posted 7 years ago

“Easy and convenient!”

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Posted 7 years ago

“Who knew there was an air b&b for luggage? It certainly simplified my life when my plans changed. People where I left it were very friendly and I felt comfortable leaving my laptop there in my suitcase.”

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Posted 7 years ago

“Fast and efficient service.”

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Posted 7 years ago

“had to wait 10 mins bc they are doing something else”

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Posted 7 years ago

“Using Vertoe was super easy and convenient! Our flight left in the evening so leaving our cases in a secure spot near the metro was a lifesaver. Thanks - will use again.”

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Posted 7 years ago

“They asked for no proof that the bags belonged to me. Not good.”

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Posted 7 years ago

“Safe convenient and easy to find. Reasonable rates. Would reccomend”

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Posted 7 years ago

“our luggage was held safe and secure while we toured the city and returned to pick it up. It was a great convenience.”

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Posted 7 years ago

“WHat a great service. We had a full day before our flight in Orlando and it was amazing to be able to store our luggage somewhere safe while we explored the area.”

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Posted 7 years ago

“This was SO helpful for my recent trip! I used it two days in a row after some travel issues and it allowed me to ditch my luggage and enjoy my last few hours in a city after my Airbnb checkout.”

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Posted 7 years ago

“Wonderful customer service that is very friendly. Only issue is that gps doesn't actually lead to store front but that isn't the stores fault.”

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Posted 7 years ago

“It was super easy and I felt comfortable with leaving my bags. It’s also cheap, and they are super flexible with drop off / pick up . They were super nice and helpful”

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Posted 7 years ago

“Our VRBO apartment wouldnt let us check our bags in early so this was a convenient way to store our bags so we could enjoy the city without having to haul our luggage around.”

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Posted 7 years ago

“First time using Vertoe recently in Boston. Communication was excellent and easy drop off and pick up. I will definitely use this service again when traveling. Thank you.”

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Posted 7 years ago

“Nice nice and easy process and services.”

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Posted 7 years ago

“Easy peasy! Dropped off bag at south station and picked up 6 hours later. It was locked away in a storage room downstairs.”

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Posted 7 years ago

“It was soo nice to be able to leave our bags and not have to worry about if they were safe”

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Posted 7 years ago

“Extremely easy to book, drop off and collect. Logan doesn't have lockers so booked a site in the North End. A bit of a walk from the T but I always go to the North End for pizza and pastry anyone, so worked out very well!”

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Posted 7 years ago

Vertoe is rated 4.6 based on 5,121 reviews