Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service worked as promised. That all you can ask for in this world.”

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Posted 7 years ago

“The service was easy to use and very convenient. I would definitely use them for luggage storage again”

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Posted 7 years ago

“Convenient place, not far from the point of interest. Everything was sorted very fast. happy to use again”

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Posted 7 years ago

“When we arrived at our location, we were told we did not have a reservation even though I received a confirmation email. The associate was very accommodating at the location, but we had to wait about 15 minutes at the location after I showed her my confirmation email to confirm that we had a reservation. The check in process was not smooth for this reason and is the reason for my poor rating. Our bags, however, were well taken care of.”

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Posted 7 years ago

“While the store I dropped my luggage off at seemed a bit sketchy and disorganized, the guys working there took great care of my bags which freed me up to explore the city unincumbered with extra baggage on my last day in town.”

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Posted 7 years ago

“It was an easy drop/pick up experience, however, was a bit uncomfortable that the location didn't follow the rules that I was sent regarding putting on a tamper proof seal and showing ID. There was a different person there when we went to pick up than when we dropped off but still didnt ask for ID, which as unnerving as they could have potentially given our bags away to anyone. Overall think the service is an amazing idea but I would push your vendors to follow the guidelines provided to customers so they feel secure. Thanks!”

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Posted 7 years ago

“good rates and friendly staff”

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Posted 7 years ago

“Thank you for exelent service provided, will come back!”

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Posted 7 years ago

“I planned a birthday brunch with a group of friends. Some of us brought gifts and after brunch we had wanted to go bar hop but didn’t know how with all the gifts. Thanks to Vertoe, we was able drop off the gifts and went to celebrate our friends birthday.”

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Posted 7 years ago

“It was fast and useful service.”

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Posted 7 years ago

“What a great place to store your bags safely while in the city! Excellent, reliable, & affordable service!”

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Posted 7 years ago

“Got the email with the rules a little late so didn’t know to take a pic of the zip-tag, but other than that a pleasant experience! Was happy to roam the city without lugging my suitcase around! Didn’t use delivery, just dropped off and picked up myself.”

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Posted 7 years ago

“When I arrived, the store owner did not offer any receipt or blue tags. I felt nervous about leaving my things with him.”

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Posted 7 years ago

“Very convenient and easy to book.”

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Posted 7 years ago

“Service went very smoothly. Though the ziptie lock procedure for left luggage was not followed at the location, it seemed clean, secure and reliable with luggage stored out of sight in a back room of the store and the staff asked for my confirmation number before returning the luggage. Everything was present and correct when I collected it.”

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Posted 7 years ago

“Easy to find and safe!”

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Posted 7 years ago

“Nice people and just as advertised. Thank you”

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Posted 7 years ago

“unbelievable!!!! the most efficient service I've ever seen!”

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Posted 7 years ago

“Awesome service and price! Please try adding more partner shops that are open later. Tourists like me are out until 11 pm or midnight.”

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Posted 7 years ago

“It was actually a lot of help, we highly revommend it!!”

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Posted 7 years ago

Vertoe is rated 4.6 based on 5,120 reviews