Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy process to drop off and pick up. Great experience.”

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Posted 6 years ago

“Everythig was great, I didn’t have to worry about my luggage for the whole day!”

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Posted 6 years ago

“Easy process. Felt safe leaving luggage. Friendly people.”

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Posted 6 years ago

“Simple, efficient and cosy effective”

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Posted 6 years ago

“The customer service on 380 8th Avenue was excellent and we even bought items from their shop. Very happy with this system.”

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Posted 6 years ago

“Worked great. Dropped off bags, roamed the city and then came back and picked them up.”

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Posted 6 years ago

“Such a great concept, working easily without problem!”

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Posted 6 years ago

“I felt very comfortable leaving our luggage at this place. It was inside the store as oppose to other places which our luggage would have been outside chained up. The staff was nice enough to store my coat at the last minute since they already tagged and locked my luggage. Great storage place.”

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Posted 6 years ago

“Excellent service. Easy to make reservations. Very convenient!”

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Posted 6 years ago

“Was passing through Chicago and wanted to go to a Cubs game without carrying around my bag. This was the perfect solution. Dropped off my bag at 10am, picked up at 6pm and was on my way. Secure and convenient.”

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Posted 6 years ago

“Everything went smoothly.”

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Posted 6 years ago

“First time I’d used a leave luggage service and was 100% impressed with Vertoe. Easy to book online and the drop off/ pick up location in Seattle was excellent with friendly staff. Would definitely recommend.”

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Posted 6 years ago

“Great service and so easy to use. Allows you to choose the location that suits you best....quick easy drop off and collection with flexibility so no rigid timetable to stick to as long as you’re within opening hours (which are given to you). Would definitely use this service again and highly recommend it to others.”

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Posted 6 years ago

“Everything went as easy as it should be. I was totally satisfied.”

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Posted 6 years ago

“Reliable service”

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Posted 6 years ago

“Very easy to book and reasonable charge. On our last day we left our luggage with Williamsburg branch which all went very smoothly.”

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Posted 6 years ago

“This was about as convenient as it could get. Courteous and helpful folks at the storage location, just a few steps from Penn Station. So great to not have to lug our suitcases around Manhattan.”

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Posted 6 years ago

“Easy to use, cancellation process seamless, great value.”

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Posted 6 years ago

“Very kind hostel! 11/10, would recommend utilizing their baggage storage!”

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Posted 6 years ago

“Super nice and great service! Our host was fantastic!”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews