Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service. Extremely convenient.”

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Posted 6 years ago

“Really convenient, safe and cheap.”

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Posted 6 years ago

“Quick, easy and convenient. Would use again.”

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Posted 6 years ago

“This was my first time using this service in NY and I would 10/10 recommend to anyone looking to store their bags for the day while exploring the city. They have a lot of locations so you can pick what is most convenient for you. It is also fairly priced and I didn’t have a worry about the safety of my bags. I will definitely use this service again next time I visit!”

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Posted 6 years ago

“From booking to picking up the luggage the process went smoothly. I'm totally satisfied. They were also very friendly.”

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Posted 6 years ago

“Really useful, friendly and good value service”

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Posted 6 years ago

“Un servicio decente y buen precio”

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Posted 6 years ago

“The service was good. only 1 minute walk from Penn Station with reasonable prices and 10% off for first-time customer”

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Posted 6 years ago

“Easy to use service. Your bag is tagged and you take a picture of the tag to verify when ready to pick up you luggage.”

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Posted 6 years ago

“Was passing through NYC and wanted a safe place to store a couple of backpacks and Vertoe was just the ticket! Dropped the bags off at an electronics/luggage/gift shop about a block away from Penn Station. The shop owner was very nice and he took perfect care of our belongings. Based on the convenience and price, I will definitely use this service again myself and I highly recommend to others.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“The location is very convenient and easy to drop off/pick up.”

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Posted 6 years ago

“Easy and convenient!”

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Posted 6 years ago

“It was super easy and really close to the loop. Would definetly use this service again.”

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Posted 6 years ago

“The whole luggage storage system at shops is so convenient for travelers like me. It's easy to check-in your luggage and check them out. Fairly straightforward process and I experienced no difficulties. I'd definitely recommend this to anyone who wants to secure their luggage in a safe place and travel.”

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Posted 6 years ago

“great fast easy service !”

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Posted 6 years ago

“Lovely service”

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Posted 6 years ago

“Perfect SERVICE!”

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Posted 6 years ago

“Easy and simple to leave our suitcase for a couple of hours! The staff were great and we felt our luggage was absolutely secure. Convenient and would use again! Ellie, luggage left in Boston MA”

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Posted 6 years ago

“No problems - what more can you want?”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews