Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had no idea a service like Vertoe existed-what a great idea! I will most definitely use them again, as they saved our butts and made our trip a lot easier.”

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Posted 6 years ago

“I decided to go on a spontaneous trip to Coney Island but was carrying a very heavy bag with my laptop and multiple other valuable items I didn’t want to carry with me to the aquarium. Vertoe was a lifesaver! I was able to drop my belongings off at a nearby location in Times Square for a very reasonable price and picked it up 10 hours later. Everything was intact! I highly recommend this service.”

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Posted 6 years ago

“Friendly customer service!”

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Posted 6 years ago

“Very quick, easy, and straight-forward process, from finding a location to checking-out. Start to finish it was painless and better than expected. Really saved me a lot of frustration on what to do with my bags in a hurry!”

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Posted 6 years ago

“Excellent location, friendly staff, Very secure.”

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Posted 6 years ago

“Excellent service to refuse travel stress. The staffs had kept my backpack with a tag that had a unique number. And they asked me to take a photo to make sure which one was mine. Also they are friendly.”

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Posted 6 years ago

“An absolutely perfect service!”

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Posted 6 years ago

“Quick and easy process!”

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Posted 6 years ago

“Very good service.”

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Posted 6 years ago

“Fantastic experience.”

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Posted 6 years ago

“My friend and I had a very plesant experience and it was really convienent.”

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Posted 6 years ago

“Love this service”

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Posted 6 years ago

“Simple, cost effective and very convenient. We dropped our bag at a store close to Penn Station and walked around NYC freely. Picked up our bag right before departure.”

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Posted 6 years ago

“Easy service, near the metro, suggested!”

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Posted 6 years ago

“We left 7 items of luggage at the vertoe near LAX and wanted to say thanks for the exceptional service. The man (sorry we didn't ask your name) was friendly & welcoming. He gave us water, allowed us to charge phones, use the bathroom and helped us to get a shuttle to LAX afterwards. Our bags were kept in a secure area & it felt very safe.”

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Posted 6 years ago

“Very nice service and create true values for customers. Thank you Vertoe!!”

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Posted 6 years ago

“Easy and fast drop off, convenient location.”

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Posted 6 years ago

“Location was very good to us, because we need near to Port Authority in NYC”

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Posted 6 years ago

“the Vertoe service here worked great! Smooth sailing for drop off and pick up 7 hrs later.”

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Posted 6 years ago

“Worked perfect for me!”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews