Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was ok”

Helpful Report

Posted 5 years ago

“Great idea. Left our bags to have a Manhattan walk about before flying home. Shop owners very polite and friendly, didn't have any hesitation leaving our luggage. Will do it again no problem.”

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Posted 5 years ago

“Convenient. Mediterranean Inn was super convenient. And it feels very secure.”

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Posted 5 years ago

“Great service. Booked 10 mins before and allowed us to be luggage free for 3 hours before our flight”

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Posted 5 years ago

“Quick and simple service!”

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Posted 5 years ago

“Excelente servicio, dejamos nuestras maletas todo el día en Chelsea. el lugar donde las dejamos tenía muy claro el proceso y nos lo explicó claramente, menos de 2 minutos para dejarlas y luego para recogerlas.”

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Posted 5 years ago

“Excellent service that gave us freedom.of having to cart luggage about New York too busy for that they took cases through the back gave us a ticket and recognised us when we came back to the shop . This ship had the best opening times for us. Defo recommend 580 8th Ave. Thanks again”

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Posted 5 years ago

“Amazing! So easy to drop off and pick up! So convenient!”

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Posted 5 years ago

“Nice people. Nice service. Great coffee at this spot! Our first time using Vertoe. We had a fabulous start to our vacation without dragging around our luggage.”

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Posted 5 years ago

“I checked my bag for 2 hours while I walked around San Francisco. Vertoe directed me to a corner store, where the guy at the counter was very friendly and professional. He had me lock the bag with a numbered plastic zip-tie and take a picture, then put the bag in a storage room with other suitcases. I retrieved the bag two hours later with no problems. I'd definitely consider using this service again.”

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Posted 5 years ago

“Very convenient and easy to use service,”

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Posted 5 years ago

“Vertoe is a good platform , and this time the locker service provider is excellent, the address is very near LAX , and the landlord is nice to serve me, we will definitely recommend it to other short term luggage storage requirement travelers”

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Posted 5 years ago

“Thank you for your service in keeping our bags safe for a week. Easy steps to follow and safe process.”

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Posted 5 years ago

“1st time users- will use again- its great- place where we dropped off was excellent!--Highly recommend this service!”

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Posted 5 years ago

“Easy to use and the Lisa, who hosted my luggage, was very kind! I do recommend!”

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Posted 5 years ago

“The service was fast aa it took only 3-4 minutes to book for the very same day. The online support is awesome as within minutes my questions were answered. Luggage was safe and sound. Quite happy.”

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Posted 5 years ago

“Very convenient service, everyone should be using this instead of toting their roller bags around Smithsonian museums.”

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Posted 5 years ago

“The store was in a very good location for the purpose of our visit to Boston. Dropping off and picking up our suitcases was quick and easy. Payment on line ahead of time meant not having to wait to pay. I recommend this location and Verto to travellers who need to leave their suitcases in a safe location while seeing Boston”

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Posted 5 years ago

“Effective, efficient, safe!”

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Posted 5 years ago

“Worked perfectly”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews