Very Reviews

Name: Very
Rating: 1.71

1.7 Rating 1,705 Reviews

17 %

of reviewers recommend Very

About Very:

Very is a relatively new brand, first launched in 2009, but it has quickly become one of Britain

Visit Website

Phone:

08448 222 321

Email:

queries@very.co.uk

Location:

United Kingdom
Liverpool

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Very 1 star review on 26th February 2025

Anonymous // 01/01/2019

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“Excellent delivery service. Easy returns policy. Quick n easy from your own home”

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Posted 7 years ago

“Ordered goods but 10 days later still not arrived. Both Yodel and Very customer service are atrocious .....wish me luck that the goods arrive soon!!! Avoid them at all costs!”

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Posted 7 years ago

“Had never missed a payment until I unfortunately lost my Job, as soon as I got another job I caught up very quickly but the company was unsimpatheric and sent me a email saying I could no longer order and are closing my account when the balance is settled anyone could loose their job and I have accounts elsewhere that were very understanding and happy to keep me as a customer. Very unhappy with very”

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Posted 7 years ago

“Fantastic, service with a great range of goods. Convenient online shopping with tracked delivery service. On time and in first class condition. I Recommend their service. Yes you can buy cheaper and shop around but nothing beats the convenience of Very's service.”

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Posted 7 years ago

“They didn't send me what i ordered and then refused to admit I had ordered the additional item despite the fact the sent me a confirmation email”

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Posted 7 years ago

“Rip off company don't go anywhere near them.”

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Posted 7 years ago

“Ordered an item and it arrived within a couple of days just in time for my evening out. Shoes looked fab and very comfortable.”

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Posted 7 years ago

“mattress slightly dirty think the packaging was ripped”

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Posted 7 years ago

“Most disgusting company I have ever dealt with. My account was deleted for no apparent reason, when I contacted VERY, I was informed that a mistake was made. I ask how this could be fixed and was informed that I would need to file a complaint. Guess what! The complaints department does not have a contact number. I have now spent over 3 days waiting for them to call me back and still nothing. Disgusting and disgraceful customer service. Good bye”

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Posted 7 years ago

“Always hard to resolve any issues and if you shop with Very you’ll have lots of issues! They use a very sharp practice to get you to buy more, they give you two months notice that unless your balance is in excess of £1000 your interest rate will increase by about 10%. This is only to get you to purchase more on your account, there can be no other reason but then to top that they still charge the extra interest even if your account balance exceeds £1000! This has happened twice to me and it takes many calls to their ‘customer service’ dept, usually ending up with having to make a complaint to get the matter put right. Many people wouldn’t go through the hassle so they gain two ways. Once my account is paid off I will never use them again even though I have been a good customer of many years standing.”

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Posted 7 years ago

“Speedy order to delivery times”

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Posted 7 years ago

“Failed to deliver a paid for £800 fridge freezer without any notice, and then failed to contact me the next day about when they would deliver it. When I rang them, they had no answer as their 'system was down'. Quite obviously never had the item in stock and were scrambling to find one. Shockingly bad.”

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Posted 7 years ago

“Waiting three days for a delivery, rearranged didn’t turn up but yodel said they left a card saying they been but they hadn’t, charged my account before even receiving the goods. Sent e mails no response very poor customer service. Would not use again.”

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Posted 7 years ago

“AVOID AT ALL COSTS!!!! HAVING A MAJOR ISSUE WITH A RETURN/REFUND. ITEM REFUSED TO BE REFUNDED AND THEY SAY THEY HAVE SENT ITEM BACK TO ME WHICH THEY HAVE NOT. I have now looked at others review and think its time Trading Standards step in.”

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Posted 7 years ago

“Everything went wrong... There was problems with their telephone lines. Their customer service was appalling. Staff were unhelpful and incompetent!”

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Posted 7 years ago

“poor customer service have cancelled my account will never order with very again !”

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Posted 7 years ago

“Fast delivery service and even faster if you do click and collect. Ordered lots from here and never had any problems. Interest can be quite high but love how this can be avoided with the handy option of buy now pay later. Customer service has always solved my answers when I've had them”

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Posted 7 years ago

“Terrible customer service, 1 star is generous!”

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Posted 7 years ago

“Very are an online company with great products and great prices and a delivery service to match. I was kept informed of my order right up to delivery at my front door. excellent company excellent delivery service by YODEL”

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Posted 7 years ago

“Thief's that's all I gotta say about very 😤😤”

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Posted 7 years ago

Very is rated 1.7 based on 1,705 reviews