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Vetopia Reviews

4.7 Rating 3,158 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,818
 Metrics
4.7
Based on 3,158 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Anonymous
Verified Buyer
“Good customer service and efficient”
Helpful Report
Posted 4 years ago
Yokei Lau
Verified Buyer
“Website is user friendly and I got the prompt confirmation email. However, when I ask for the delivery arrangement (what time?) by email there are no response, so that I need to spend a whole day to wait for the delivery.”
Helpful Report
Posted 4 years ago
Rachel Fong
Verified Buyer
“Range of product os quality and speedy delivery. CS is helpful when i call”
Helpful Report
Posted 4 years ago
Mei Wa Wong
Verified Buyer
“good job and efficient, save time. More discount will much better.”
Helpful Report
Posted 4 years ago
Percy Lau
Verified Buyer
“Efficient and good customer service.”
Helpful Report
Posted 4 years ago
Varuna Sujan
Verified Buyer
“Excellent and prompt delivery”
Helpful Report
Posted 4 years ago
Venus Chan
Verified Buyer
“Delivery next day even with my order placed on Sunday night, very efficient!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Excellent customer service and high-quality pet products”
Helpful Report
Posted 4 years ago
Shannon Ross
Verified Buyer
“Excellent selection of products, great discounts for subscription orders, quick delivery, and outstanding customer service. I highly recommend Vetopia for all of your pet food/supply needs!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Clean website”
Helpful Report
Posted 4 years ago
Eric Yiu
Verified Buyer
“Prompt reply and delivery”
Helpful Report
Posted 4 years ago
Ms Wong
Verified Buyer
“quality products, fast delivery, can buy prescribed dog food.”
Helpful Report
Posted 4 years ago
Vincci Ho
Verified Buyer
“I love Vetopia! The most convenient and credible pet online store in Hong Kong!”
Helpful Report
Posted 4 years ago
HEWSON HARRIET R C
Verified Buyer
“We get our dog food on a recurring order every 6 weeks from Vetopia and they are always so helpful over whatsapp when sometimes we want to skip an order or change the dates. Their delivery is super fast as well and they have everything you’d ever need for your pet!”
Helpful Report
Posted 4 years ago
Lau Parafe
Verified Buyer
“good services”
Helpful Report
Posted 4 years ago
Eric Poon
Verified Buyer
“The most convenient and reliable online pet supplies store”
Helpful Report
Posted 4 years ago
Lo Ka Ki Molly
Verified Buyer
“Convenient, fast, trust, user friendly”
Helpful Report
Posted 4 years ago
Doris Baer
Verified Buyer
“very efficient service”
Helpful Report
Posted 4 years ago
Jez Cheng
Verified Buyer
“Very good company”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Amazing customer service on all platforms. Great products, offers and fast shipping!”
Helpful Report
Posted 4 years ago
Vetopia is rated 4.7 based on 3,158 reviews
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