Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,075 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,075 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

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English

“high efficiency”

Helpful Report

Posted 4 years ago

“Super quick, super easy one stop shop for all your pet needs. Very helpful answering questions and if you have any issues. Fast delivery (same day). Will continue to use as it’s cheaper than buying at the vets.”

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Posted 4 years ago

“Very fast delivery with great customer service. Highly recommend!”

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Posted 4 years ago

“I have been a customer for many years, mainly ordering prescription food and related products for my senior dogs. The service of Vetopia is excellent. I will continue to place requests for special, vet approved products, and highly recommend Vetopia.”

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Posted 4 years ago

“Good communication and quick feedback”

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Posted 4 years ago

“The staff are helpful and the delivery is on time.”

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Posted 4 years ago

“Excellent service! Very fast delivery and received everything I ordered.”

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Posted 4 years ago

“Very smooth purchase from Vetopia. Super quick delivery!”

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Posted 4 years ago

“Excellent service! I have a recurring order with them and they never fail to deliver on time. Highly recommended!”

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Posted 4 years ago

“I'm impressed by the customer service of Vetopia. Their staff are very friendly and helpful.”

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Posted 4 years ago

“Vetopia is a convenient fasten deliver .Recommend to all daddy and mommy!”

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Posted 4 years ago

“Good product range and reliable delivery”

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Posted 4 years ago

“Perfect customer support service , loads of choice and swift delivery ! Love it !”

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Posted 4 years ago

“Orders always on time. Sales staff excellent.”

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Posted 4 years ago

“I have used Vetopia for years now. They are competitive, have very good service and are quick to deliver. They will also quickly alert you should a product be unavailable and I have never ever had any delayed refunds or bad products. I recommend Vetopia.”

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Posted 4 years ago

“Very reliable and great customer service.”

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Posted 4 years ago

“Vetopia is a very efficient and friendly operation. I have been ordering through them for more than 5 years without any problems.”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Vetopia customer service is OUTSTANDING. I was needing urgently some bottles of Royal Canin Recovery Liquid for my very sick cat, and Vinn went above and beyond and helped me to have them delivered in my house by the end of Saturday, which was such a HUGE help. This is really astonishing efficiency and I can't be more thankful for the speediness, politeness and real care Vetopia gave me. I wish I could give them more than 5 stars!”

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Posted 4 years ago

“Fast response and fast delivery”

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Posted 4 years ago

Vetopia is rated 4.7 based on 3,075 reviews