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Vetopia Reviews

4.7 Rating 2,646 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quick shipping!”

Helpful Report

(ENGLISH) - Posted 1 year ago

“服務很好，岀貨時間好快，會一直支持😉”

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(ENGLISH) - Posted 1 year ago

“Excellent service”

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(ENGLISH) - Posted 1 year ago

“Quick and good service 😊”

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(ENGLISH) - Posted 1 year ago

“easy and quick deliveries of quality products”

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(ENGLISH) - Posted 1 year ago

“The website is very simple and easy to order. My dog's prescription food is sometimes short in another shop, but I can buy it here every time.”

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(ENGLISH) - Posted 1 year ago

“Professional services. Highly recommended.”

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(ENGLISH) - Posted 2 years ago

“I have been ordering with Vetopia for over 2 years now and I’m still very satisfied with their delivery and service.”

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(ENGLISH) - Posted 2 years ago

“Very happy with this store. Will be a repeat customer”

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(ENGLISH) - Posted 2 years ago

“I find this company to be very efficient and very helpful with the customer service”

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(ENGLISH) - Posted 2 years ago

“Great selection of products at reasonable prices. Order always arrives with the delivery timeframe.”

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(ENGLISH) - Posted 2 years ago

“Thank you for your continued help in my orders, your replies have been almost instant and flexible, my demands met without hassles.”

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(ENGLISH) - Posted 2 years ago

“Neat and prompt delivery (though not next day, in general, perfect) Products offering abit different than usual pet shops, which is super helpful for paw mommy like me.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Nice arrangement, quick response.”

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(CHINESE) - Posted 2 years ago

“All staffs that I have contacted at Vetopia are helpful, professional and nice. Whether it be special requests on delivery dates or managing bonus point problems, staffs have helped to resolve the problem with a positive attitude and promptly.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Fast Delivery !”

Helpful Report

(CHINESE) - Posted 2 years ago

“quick delivery, polite, good quality products, quality service, reasonable price, recommended”

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(ENGLISH) - Posted 2 years ago

“Excellent service and never experience any issues. :)”

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(ENGLISH) - Posted 2 years ago

“Ive been using Vetopia for many years now. The online service is excellent. Super fast home delivery. The Online shop has a great range of products at good prices.”

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(ENGLISH) - Posted 2 years ago

“Efficient, responsive. Order never late”

Helpful Report

(ENGLISH) - Posted 2 years ago

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Vetopia is rated 4.7 based on 2,646 reviews