Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,158 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very good dog food selection, reasonable minimum purchase amount for free delivery ($300)”

Helpful Report

(ENGLISH) - Posted 1 year ago

“Nice customer service and timely delivery. The website includes a wide variety of choices.”

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(CHINESE) - Posted 1 year ago

“Very good, my cat’s problem seems improved”

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(CHINESE) - Posted 1 year ago

“Everytime I ordering the cat food, the courier delivery was nice, on time.”

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(ENGLISH) - Posted 1 year ago

“Products are very diverse - accommodating to all my dog’s needs. And delivery is very quick and easy. Thank you.”

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(ENGLISH) - Posted 1 year ago

“Wonderful experience shopping with Vetopia. Easy to use website, quick delivery and on top of that, a super cute pet lint roller as a first order gift ! Definitely recommend :)”

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(ENGLISH) - Posted 1 year ago

“Efficient.”

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(CHINESE) - Posted 1 year ago

“The range and quality of products at Vetopia are excellent and the delivery service makes it easy.”

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(ENGLISH) - Posted 1 year ago

“I've been ordering from Vetopia for years after needing something from my vet that was temporarily sold out. They were very kind in answering my questions around getting a prescription letter from the vet uploaded onto their before purchasing, and delivery is always so quick, many times within 48 hours. I've also found the delivery driver to be really friendly as well, 100% of the time.”

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(ENGLISH) - Posted 1 year ago

“like the good service, delivery and the food as usual.”

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(ENGLISH) - Posted 1 year ago

“Vetopia has a good range of products for pets. I usually purchase special foods for my older dogs using this website. The vet prescribes, or recommends, the items based on diagnosis of particular conditions such as deterioration of liver function or kidneys.”

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(ENGLISH) - Posted 1 year ago

“Customer service very good! easy and fast to proceed the order!”

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(ENGLISH) - Posted 1 year ago

“I just wanted to take a moment to thank Vetopia for their outstanding services, top-quality products, and incredible variety. Every purchase has been a great experience—from the fast shipping to the excellent customer care. My pet always gets the best, thanks to Vetopia’s fantastic selection. Highly recommend to all pet owners!”

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(ENGLISH) - Posted 1 year ago

“Vetopia has great products for my cats and it is easy to use. People are helpful when there are changes to a delivery and deliveries are prompt.”

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(ENGLISH) - Posted 1 year ago

“Great customer service team, online shopping is user friendly, never has issue with the delivery.”

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(ENGLISH) - Posted 1 year ago

“Speedy Delivery; 貨品種類多；網頁易用”

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(CHINESE) - Posted 1 year ago

“Vetopia is basically a reliable source providing veterinary supplements.”

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(CHINESE) - Posted 1 year ago

“Great experience shopping for my cat’s food online! My order arrived quickly, well-packaged, and fresh. My cat loves ziwipeak and I appreciate the quality and convenience. Will definitely shop here again! Let me know if you'd like any tweaks! 😊”

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(CHINESE) - Posted 1 year ago

“Holistic range of products, quick delivery”

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(ENGLISH) - Posted 1 year ago

“Good customer service.”

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(CHINESE) - Posted 1 year ago

Vetopia is rated 4.7 based on 3,158 reviews