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Vetopia Reviews

4.7 Rating 3,158 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,818
 Metrics
4.7
Based on 3,158 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anonymous
Verified Buyer
“Customer service attuned to customer needs. I was informed quickly when my pet food order could not be delivered during the normal time frame. They offered an alternative and also provided an 'outside' delivery date.”
Helpful Report
(ENGLISH) - Posted 1 year ago
Joanna Ho
Verified Buyer
“My dog likes to eat Canine Satiety. The packaging is good.”
Helpful Report
(CHINESE) - Posted 1 year ago
Miki Yeung
Verified Buyer
“Good delivery service fast and nice”
Helpful Report
(ENGLISH) - Posted 1 year ago
Anonymous
Verified Buyer
“Very efficient and prompt delivery”
Helpful Report
(ENGLISH) - Posted 1 year ago
Dolars Yau
Verified Buyer
“staff is helpful”
Helpful Report
(CHINESE) - Posted 1 year ago
Janet Lam
Verified Buyer
“good and speedy delivery”
Helpful Report
(ENGLISH) - Posted 1 year ago
Fiona Lee
Verified Buyer
“delivery fast 👍👍👍”
Helpful Report
(ENGLISH) - Posted 1 year ago
Tsang Agnes
Verified Buyer
“Fast delivery, nice n safety packing,”
Helpful Report
(ENGLISH) - Posted 1 year ago
Nick Fok
Verified Buyer
“Fast,responsive and very updated. Prices are very competitive”
Helpful Report
(ENGLISH) - Posted 1 year ago
Wing Kiu Lo
Verified Buyer
“So prompt shipping and user friendly website”
Helpful Report
(CHINESE) - Posted 1 year ago
Ling Chung
Verified Buyer
“I have a nice shopping experience here, I can find my products easily and fast delivery.”
Helpful Report
(CHINESE) - Posted 1 year ago
Claire Smit
Verified Buyer
“Very happy with the availability of products, price and reward system.”
Helpful Report
(ENGLISH) - Posted 1 year ago
Daniela Passeira
Verified Buyer
“I’ve been ordering cat food from Vetopia, and I’m extremely satisfied with their service. Deliveries are always fast, the products arrive well-packaged and in perfect condition. The online shopping experience is smooth and efficient. I highly recommend Vetopia to anyone looking for a reliable online pet store in Hong Kong!”
Helpful Report
(ENGLISH) - Posted 1 year ago
KC Hui
Verified Buyer
“Fabulous! Quick Delivery!”
Helpful Report
(ENGLISH) - Posted 1 year ago
Anna Lau
Verified Buyer
“Good quality”
Helpful Report
(CHINESE) - Posted 1 year ago
Anonymous
Verified Buyer
“Reliable, excellent customer service.”
Helpful Report
(ENGLISH) - Posted 1 year ago
Poh Ang
Verified Buyer
“Highly recommended! Vetopia is reliable, efficient, responsible and wonderful staffs with care, understanding and fantastic customer service! They have many varieties of excellent products and choices! Prices are compatible! Thanks Vetopia”
Helpful Report
(ENGLISH) - Posted 1 year ago
M Li
Verified Buyer
“Fast delivery after ordered. Good service.”
Helpful Report
(CHINESE) - Posted 1 year ago
Anonymous
Verified Buyer
“Excellent service and prompt delivery”
Helpful Report
(ENGLISH) - Posted 1 year ago
Gillian Awgul
Verified Buyer
“Extremely fast, efficient and reliable service. Vetopia will even send Christmas treats to my dogs! Highly recommended”
Helpful Report
(ENGLISH) - Posted 1 year ago
Vetopia is rated 4.7 based on 3,158 reviews
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