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Vetopia Reviews

4.7 Rating 2,856 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,543
 Metrics
4.7
Based on 2,856 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
129
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Irene Hui
Verified Buyer
“Efficient delivery service~”
Helpful Report
(ENGLISH) - Posted 1 year ago
Charlotte Yeung
Verified Buyer
“A very reliable shop which provides quick delivery service and high quality food forcats and dogs.”
Helpful Report
(ENGLISH) - Posted 1 year ago
Ho Cheung Chan
Verified Buyer
“Nice transition for every time buying”
Helpful Report
(CHINESE) - Posted 1 year ago
Anonymous
Verified Buyer
“Very fast delivery - excellent.”
Helpful Report
(ENGLISH) - Posted 1 year ago
NG TAI WAI
Verified Buyer
“Fast and reliable. Good”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kevin Chow
Verified Buyer
“Easy to use and quick delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Aaron Lee
Verified Buyer
“Good service”
Helpful Report
(CHINESE) - Posted 2 years ago
Wong Wai Yiu
Verified Buyer
“Quick response”
Helpful Report
(ENGLISH) - Posted 2 years ago
Cora Lo
Verified Buyer
“A highly reliable online platform for pet supplies. Prices are getting more competitive and have become attractive to me to make purchases repeatedly.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chris Li
Verified Buyer
“Nice process”
Helpful Report
(CHINESE) - Posted 2 years ago
Jenny Shao
Verified Buyer
“Very excellent customer service. Though it’s a pity that we can’t redeem points to pay under recurring orders. Seems like there is no discount under recurring orders.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“online shopping network is good ! promotion package is attractive !”
Helpful Report
(ENGLISH) - Posted 2 years ago
Gigi Chan
Verified Buyer
“每次訂單都很快便送貨，非常好。 唯一缺點是下單後介紹別人新單減$100那條連結是無效的，非常失望。”
Helpful Report
(ENGLISH) - Posted 2 years ago
ManYing Hung
Verified Buyer
“訂咗貨後，2、3日好快送到目的地。”
Helpful Report
(CHINESE) - Posted 2 years ago
June Chow Mei Chong
Verified Buyer
“Although I have moved away from HK, but I still do buy from Vetopia and as always most helpful staff and fast delivery. Many thanks.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“貓貓因軟便試食生肉，食完便便馬上靚晒。”
Helpful Report
(ENGLISH) - Posted 2 years ago
Wai Kwan Chiu
Verified Buyer
“包裝好，平時買比較貴，現在以優惠價錢買到，非常開心”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“Great service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Fion Foo
Verified Buyer
“Very good”
Helpful Report
(ENGLISH) - Posted 2 years ago
Alan Lo
Verified Buyer
“Quick delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,856 reviews
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