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Vetopia Reviews

4.7 Rating 2,646 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,370
 Metrics
4.7
Based on 2,646 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anonymous
Verified Buyer
“Your colleague was super thoughtful and helpful when I was desperate to get something for my sick cat. My heartfelt thanks!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“I find Vetopia’s website easy to navigate and orders are always delivered very efficiently. It’s nice when you get a little free sample to try too - nice touch.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kitty Tsang
Verified Buyer
“This is my first time to order here. The service is great and thanks for the speedy delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chi Kin Cheng
Verified Buyer
“Staff are always responsive and accommodative to special requests.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Suanne Chiu
Verified Buyer
“Great service”
Helpful Report
(ENGLISH) - Posted 2 years ago
David Noel
Verified Buyer
“Very efficient and cost/saving !”
Helpful Report
(ENGLISH) - Posted 2 years ago
Tung Yi
Verified Buyer
“Can handle my order very quickly”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ling Lam
Verified Buyer
“hope there is a discount”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kit Wong
Verified Buyer
“Always pleased with the excellent service and quick delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Steve Leung
Verified Buyer
“prompt reply with quick delivery. Thanks.”
Helpful Report
(CHINESE) - Posted 2 years ago
Yin Lai Woo
Verified Buyer
“效率非常之高， 不厭其煩專業解答，辛苦晒你們，更要多謝你們提供咁優質服務。”
Helpful Report
(ENGLISH) - Posted 2 years ago
Mickey Chow
Verified Buyer
“準時送貨，貨品包裝十分良好”
Helpful Report
(ENGLISH) - Posted 2 years ago
Trisha Gallego
Verified Buyer
“I have been ordering my baby’s supplies here for almost 2 years now. Very reliable. Good customer service. This time was a bit longer than it used to since I ordered a prescription item. Nonetheless, it was processed fast.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Simon Cooke
Verified Buyer
“Good website and prompt service & delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Fiona Leung
Verified Buyer
“Quick response and feedback. I can get my order after I follow the steps.”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“Vetopia has a wide selection of toys and treats for my dogs. Their website is simple and easy-to-use, and delivery was fast. Would recommend!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Fast delivery. Received it the next day after placing an order.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Elaine Leung
Verified Buyer
“Thanks 🙏my cat like it”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chor King Hui
Verified Buyer
“Will be order again .”
Helpful Report
(CHINESE) - Posted 2 years ago
Chloe Chan
Verified Buyer
“Very good service, quick delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,646 reviews
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