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Vetopia Reviews

4.7 Rating 2,646 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,370
 Metrics
4.7
Based on 2,646 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Carmen Leung
Verified Buyer
“運送效率迅速， 包裝十分好沒有破損。”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“excellent products”
Helpful Report
(ENGLISH) - Posted 2 years ago
Cheung Angus
Verified Buyer
“Excellent”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“Quick delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Min Chandiramani
Verified Buyer
“Very professional. Very friendly. Quick to respond and quick to deliver.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Good service, easy and convenient order process. Broad selection of products”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“The e-commerce service is very easy to use with wide selection of merchandise that suits my needs.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jennette 車
Verified Buyer
“easy process and the delivery was fast with a bonus can food. however, there was no email confirmation on when the delivery would be.”
Helpful Report
(CHINESE) - Posted 2 years ago
Dixon Kam
Verified Buyer
“Vetopia is a good pet shop with an effective delivery service. I buy pet food for more than 6 months here.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Vetopia is always reliable! The delivery service is excellent!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“On-time delivery CS is helpful to answer enquiries”
Helpful Report
(ENGLISH) - Posted 2 years ago
Fanny Leung
Verified Buyer
“Many choice of pet product. Very efficient delivery after ordering.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Aliesha Brennan
Verified Buyer
“Great food, easier than getting through the vet and arrives in such a short amount of time! Always a pleasure dealing with this company”
Helpful Report
(ENGLISH) - Posted 2 years ago
Gigi Tsang
Verified Buyer
“All over experience is very good”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vava Chan
Verified Buyer
“The product came in good shape and the delivery time was acceptable.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jolie Wong
Verified Buyer
“Great customer service. Understand my need and being very helpful to help arrange the delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Richard PA
Verified Buyer
“Their staff are helpful and patient. Products delivered on time.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joey Wong
Verified Buyer
“Efficient experience”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Very quick with shipping and excellent service!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Fiona Keung
Verified Buyer
“The team v helpful and nice”
Helpful Report
(CHINESE) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,646 reviews
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