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Vetopia Reviews

4.7 Rating 2,646 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service and speedy delivery of the purchase. Have varieties of selection of products with good quality.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“價格合理配送快速”

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(ENGLISH) - Posted 2 years ago

“Convenient online shopping with good customer service. Informs me very quickly when item is out of stock and a better replacement available. 😃”

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(ENGLISH) - Posted 2 years ago

“It’s easy to use and i will keep using.”

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(ENGLISH) - Posted 2 years ago

“送貨快，價錢合理，順豐站方便”

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(CHINESE) - Posted 2 years ago

“I always ordered on Vetopia. We always got what we ordered soon and sometimes they gave freebies too. Will certainly order again.”

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(ENGLISH) - Posted 2 years ago

“fast and reliable dog food sellers”

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(ENGLISH) - Posted 2 years ago

“Good variety of choices. Fast delivery”

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(ENGLISH) - Posted 2 years ago

“A very good shopping experience, Simple and fast”

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(ENGLISH) - Posted 2 years ago

“Excellent service and excellent products”

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(ENGLISH) - Posted 2 years ago

“Always fast and efficient. Great customer service to compliment a fantastic range of pet goods”

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(ENGLISH) - Posted 2 years ago

“fast delivery”

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(ENGLISH) - Posted 2 years ago

“非常方便，員工有禮，價錢合理”

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(ENGLISH) - Posted 2 years ago

“This is a good online pet food and supplies store with quality products at reasonable prices.”

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(ENGLISH) - Posted 2 years ago

“下單後，第二日就送貨，非常快捷，唔洗怕貓貓冇野食”

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(CHINESE) - Posted 2 years ago

“I've been using Vetopia for a couple of years now and have set up various auto-renewing deliveries with them and they have yet to disappoint; the products have so far always arrived quickly, in good condition, and the delivery guy calls you to ask you if anyone will be home. My phone silences unknown numbers so what happens is they drop off the delivery outside your front door, take photos, and WhatsApp it to you to show that it's been delivered. I'll continue using Vetopia since they have offerings that I cannot readily find in stores, such as Greenies for large dogs, etc. I recommend Vetopia to all dog owners, whether or not you want to set up scheduled deliveries or not, but be aware that if you do, Vetopia does knock off a bit off the price but locks you into the auto-renewal for a few deliveries (3 I believe).”

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(ENGLISH) - Posted 2 years ago

“speedy delivery”

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(ENGLISH) - Posted 2 years ago

“I always use Vetopia for my dog supplies! They are super quick and helpful when replying to emails and deliveries always arrive within a few days, even though we live on Lantau. The Recurring Order option means one less thing to worry about and the membership points quickly add up to good discounts. I'm always pleased with the service. Thanks Vetopia!”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Fast delivery, user-friendly app. Reasonable price. Will definitely come again!”

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(ENGLISH) - Posted 2 years ago

“Very good and save buying.”

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(ENGLISH) - Posted 2 years ago

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Vetopia is rated 4.7 based on 2,646 reviews