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Vetopia Reviews

4.7 Rating 2,663 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,663 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very fast delivery!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Good product and services”

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(CHINESE) - Posted 3 years ago

“Superb delivery speed!! Good quality as always, and good price!”

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(ENGLISH) - Posted 3 years ago

“Vetopia has long been my favorite destination for pet food supplies. Their service levels have been unfailingly high.”

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(ENGLISH) - Posted 3 years ago

“Great products and very quick delivery service. If I’ve made a mistake or wanted to change my order Vetopia are always very accommodating and happy to make the changes.”

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(ENGLISH) - Posted 3 years ago

“Fast logistics”

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(ENGLISH) - Posted 3 years ago

“Good selection of pet food, attentive and responsive customer service, and very competitive pricing!”

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(ENGLISH) - Posted 3 years ago

“Very efficient and smooth service! Will keeping using the platform.”

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(CHINESE) - Posted 3 years ago

“Excellent customer service Variety of items”

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(ENGLISH) - Posted 3 years ago

“The team at Vetopia is fantastic. I tried to order some prescribed items but was not able to log on at its website. A member of the team came to my rescue over the phone and helped solve the problem. The items arrived the following day. At such difficult times, the service was most impressive. Thanks a million.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“很好的服務,因為有專人好快回應問題發貨快派送人員也很有禮會再購物”

Helpful Report

(CHINESE) - Posted 3 years ago

“Vetopia has all the products our little lad Sachin is used to from New Zealand which is great. After a quick virtual consult, it was easy enough to obtain his usual flea and worm treatments as well. Love it!”

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(ENGLISH) - Posted 3 years ago

“Quick, fast, efficient”

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(ENGLISH) - Posted 3 years ago

“Efficiency delivery.”

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(ENGLISH) - Posted 3 years ago

“Thanks Vetopia team for a speedy delivery during 5th wave and user friendly interface.”

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(ENGLISH) - Posted 3 years ago

“I found them online and great service very happy. I referred my friend too and she has used there veterinary services here. I haven’t needed them as of yet for my cat.”

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(ENGLISH) - Posted 3 years ago

“Very responsive through the Chat function as well as email. Quick delivery.”

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(ENGLISH) - Posted 3 years ago

“I have experienced two issues with the online purchase system and both incidents were resolved promptly by your team. I am very pleased with your customer service and the delivery service as well.”

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(ENGLISH) - Posted 3 years ago

“Delivery is very efficient, thanks.”

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(CHINESE) - Posted 3 years ago

“Fast delivery, great selection. Highly recommend.”

Helpful Report

(ENGLISH) - Posted 3 years ago

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Vetopia is rated 4.7 based on 2,663 reviews