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Vetopia Reviews

4.7 Rating 2,663 Reviews
95 %
of reviewers recommend Vetopia
4.7
Based on 2,663 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
I think the product selection is great and the customer service is excellent! Moreover, I have complete faith in the quality of food products, which is so important. Dr. David is a wonderful vet and I have never been disappointed by following what he suggests.
Helpful Report
(ENGLISH) - Posted 3 years ago
Fast delivery
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(CHINESE) - Posted 3 years ago
Fast delivery on the next day and packing always neat and clean. My dogs love their sample treats. Drivers very polite.
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(ENGLISH) - Posted 3 years ago
all good,both product and service
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(ENGLISH) - Posted 3 years ago
The courier is nice and responsible. Appreciate the little free gift from the Vetopia. Thanks so much.
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(CHINESE) - Posted 3 years ago
Well, the official website of HK is great and user friendly. Response to email is quick and positive …. Keep up with the good work !
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(CHINESE) - Posted 3 years ago
Im a new customer, impressed with service and ease of order, will definitely spread the word to my other pet owner friends.
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(ENGLISH) - Posted 3 years ago
I’ve used Vetopia to order my dog’s food for a few years now. They always gave excellent prompt service.
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(ENGLISH) - Posted 3 years ago
Convenient for pet owners to purchase prescription items online instead of purchasing them personally in a veterinary clinic
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(ENGLISH) - Posted 3 years ago
Nice staff and fast delivery. Highly recommended.
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(ENGLISH) - Posted 3 years ago
Wonderful quick and friendly service!
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(ENGLISH) - Posted 3 years ago
Very efficient delivery, good condition. My dog has been suffering from skin problems for almost 10 years, his skin has significant improvement after taking the royal canin dog food
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(ENGLISH) - Posted 3 years ago
Delivery is very quick , it came the same day
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(ENGLISH) - Posted 3 years ago
Fast delivery, Have a snack gift
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(CHINESE) - Posted 3 years ago
My puppy loves so much and eat healthy!
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(ENGLISH) - Posted 3 years ago
Very efficient delivery, can buy prescription food, convenient for pet owner.
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(ENGLISH) - Posted 3 years ago
Fast delivery and good packing.
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(ENGLISH) - Posted 3 years ago
Fast delivery. Quality is good Please reserve more stock for zd series as i wait for 2 mths already!!!
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(ENGLISH) - Posted 3 years ago
Good service
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(ENGLISH) - Posted 3 years ago
Thanks Vetopia, subscription helps me make sure the pets get fed :)
Helpful Report
(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 2,663 reviews