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Vetopia Reviews

4.7 Rating 2,647 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,370
 Metrics
4.7
Based on 2,647 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Isa Kwan
Verified Buyer
“Products are in high quality and very fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Hajnalka Penz
Verified Buyer
“I received my order superquick and I know I can rely on the team's effort to deliver the best selection available. Also I can always find unique items/brand among the sortiment making my shopping experience worth to come back each time.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“I have ordered Hill's Prescription Diet food for my terriers twice through Vetopia. On both occasions the delivery has been reliable and punctual despite the fact we live in South Lantau.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Prompt delivery and various product choices”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Super speedy and reliable delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Timely delivery and tidy packaging”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yan Lau
Verified Buyer
“Good service”
Helpful Report
(CHINESE) - Posted 2 years ago
Chris Fung
Verified Buyer
“fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chris Cheng
Verified Buyer
“Very friendly staff and efficient delivery service plus reasonable price”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anita Poon
Verified Buyer
“準時有禮服務好好已多次回購，真的是非常值得信賴的商家！”
Helpful Report
(CHINESE) - Posted 2 years ago
Pipi Lau
Verified Buyer
“十分好，送貨速度快～”
Helpful Report
(ENGLISH) - Posted 2 years ago
Karen Teoh
Verified Buyer
“Friendly, responsive and helpful. They respond almost immediately via WhatsApp.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“SPEEDY DELIVERY.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sin Hang Chan
Verified Buyer
“由落單到取貨 非常方便快捷！”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Vetopia had everything that I needed for my dogs and recurrent deliveries are very helpful to make sure that we do not run out of the special food and shampoo that my dogs with allergies need.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rio Cheung
Verified Buyer
“👏🏻👏🏻送貨好快”
Helpful Report
(ENGLISH) - Posted 2 years ago
June Cheung
Verified Buyer
“Great customer service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Angel Fok
Verified Buyer
“Apart from email, it's good that they have WhatsApp as one of the tool for easy communication so that it can offer instant support even outside office hours.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“I like the wide range of selections and prefer even more!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anney Woo
Verified Buyer
“Very good customer service and excellent products”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,647 reviews
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