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Vetopia Reviews

4.7 Rating 2,647 Reviews
95 %
of reviewers recommend Vetopia
4.7
Based on 2,647 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Nice products
Helpful Report
(ENGLISH) - Posted 2 years ago
購貨後,很快就收到貨品!真好有 效率!
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(CHINESE) - Posted 2 years ago
Fast delivery
Helpful Report
(ENGLISH) - Posted 2 years ago
I enjoy shopping at Vetopia, product quality is guaranteed with next day delivery.
Helpful Report
(ENGLISH) - Posted 2 years ago
Appreciate for your good arrangement of transportation and communication.
Helpful Report
(ENGLISH) - Posted 2 years ago
下單後很快就送貨,送貨同事十分有禮貌和客氣👍👍👍👍👍👍
Helpful Report
(CHINESE) - Posted 2 years ago
Very satisfied with the delivery service. Fast and reliable.
Helpful Report
(ENGLISH) - Posted 2 years ago
Well package for the frozen dried food which is crucial for maintaining the quality of the products.
Helpful Report
(ENGLISH) - Posted 2 years ago
Fast delivery and the order was processed very well and clearly,thank you for your help!
Helpful Report
(ENGLISH) - Posted 2 years ago
Very pleasant online shopping experience, vet online prescription is very convenient, will repurchase. Delivery is on time. Meanwhile, as a new customer you can use your discount/bonus points at your first order, no need to wait for next time.
Helpful Report
(ENGLISH) - Posted 2 years ago
The staff at Vetopia are professional. I've ordered a box of NexGuard Spectra for my puppy, Kento and my senior dog, Rachael. They were assessed by Dr. David and his team before dispatch. The order was delivered the next day by a courier and they were well packed. Thank you to Vetopia's quality service!
Helpful Report
(ENGLISH) - Posted 2 years ago
The delivery is fast and prompt
Helpful Report
(CHINESE) - Posted 2 years ago
Quick and efficient service at reasonable price.
Helpful Report
(ENGLISH) - Posted 2 years ago
Have a broad variety of pets supplies with fast delivery. One comment though - perhaps to replace thevnon-woven bags coz cannot recycle.
Helpful Report
(ENGLISH) - Posted 2 years ago
Extremely quick delivery
Helpful Report
(ENGLISH) - Posted 2 years ago
fast delivery and good quality cat food! buy it many times.
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia has products that can normally only be purchased with a vet prescription (provided you confirm that a vet has examined your pet and indicated that the prescription product is warranted), so it is very convenient if you need home delivery for such products, rather than getting them from your vet. First time customers get a big discount if they enroll in the auto ship programme. Unfortunately after the first shipment, the discount is reduced significantly and doesn't really make the auto ship programme worthwhile.
Helpful Report
(ENGLISH) - Posted 2 years ago
Efficient
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(ENGLISH) - Posted 2 years ago
Much appreciate the helpful accommodation when changes needed to be made due to my dog’s condition.
Helpful Report
(ENGLISH) - Posted 2 years ago
Very Fast for the order arrangement
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,647 reviews