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Vetopia Reviews

4.7 Rating 3,224 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,882
 Metrics
4.7
Based on 3,224 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Vetopia Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
June Leung
Verified Buyer
“本身用開，方便有效、快乾。”
Helpful Report
(CHINESE) - Posted 2 years ago
Ka Ka Kwok
Verified Buyer
“The delivery is very fast after the typhoon day. The online service is also good.”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“normally take one or two days for delivery. staffs polite and helpful. recommended！”
Helpful Report
(ENGLISH) - Posted 2 years ago
Betty Ip
Verified Buyer
“Hope can have more choices for seniors and kidney care.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jun LANG
Verified Buyer
“Good services, delivery quickly”
Helpful Report
(CHINESE) - Posted 2 years ago
Virginia J MacQueen
Verified Buyer
“They have so many pet products that I use and I've compared prices with my vet and other merchants and Vetopia is definitely less than my vet and either less or the same as other merchants. Vetopia has an easy to navigate web store too. Their customer service is very helpful and quick to respond. I've never had a bad experience with them. They stand behind their products too so I can buy with confidence. Shipping is quite fast. I usually receive my order within a few days after placing.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lai Man Leung
Verified Buyer
“My cats loves it”
Helpful Report
(ENGLISH) - Posted 2 years ago
Fish Tse
Verified Buyer
“Very responsive, and efficient delivery!!!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joe Lau
Verified Buyer
“The cat food is delivered on time and the packing is good.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anna Forster
Verified Buyer
“Good quality products, would love a quicker delivery time but consistent and fair.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yuen Tung Lo
Verified Buyer
“goods delivered very quickly”
Helpful Report
(CHINESE) - Posted 2 years ago
Emily Yung
Verified Buyer
“Quick responses with detailed explanations”
Helpful Report
(ENGLISH) - Posted 2 years ago
Angela Law
Verified Buyer
“Very good and speedy service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rio Cheung
Verified Buyer
“送貨好快👍🏻👍🏻 職員有禮貌，安排得好好”
Helpful Report
(ENGLISH) - Posted 2 years ago
Aliesha Brennan
Verified Buyer
“Can confirm it works for getting rid of bladder crystals. My dog likes it and doesn’t cause any issues for her”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rico Lok
Verified Buyer
“出貨快，貨品完好👍🏻”
Helpful Report
(CHINESE) - Posted 2 years ago
Kirsty Gibson
Verified Buyer
“Excellent customer service! Vetopia responds quickly to emails and deliveries come within a day of ordering. Highly recommend.”
Helpful Report
(ENGLISH) - Posted 2 years ago
James Au
Verified Buyer
“專業、回應稍微慢了點、價格合理、送貨快速．”
Helpful Report
(ENGLISH) - Posted 2 years ago
J Asar
Verified Buyer
“Good service, they co-operate with the customer to co-ordinate delivery time.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Boneata Shek
Verified Buyer
“My order delivery was notified to be delayed so I sent an email to the team to cancel the order. Meanwhile, CS contacted me to arrange an urgent delivery, so that I can receive the shipment before our overseas vocation. good service”
Helpful Report
(CHINESE) - Posted 2 years ago
Vetopia is rated 4.7 based on 3,224 reviews
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