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Vetopia Reviews

4.7 Rating 2,647 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,370
 Metrics
4.7
Based on 2,647 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Doris Siu
Verified Buyer
“Lots of varieties to shoo on line. Service is fast and good!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Van Leung
Verified Buyer
“Fast delivery and good quality of product”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rosa Park
Verified Buyer
“Found Vetopia online as our regular vet did not have stock of our dog’s food anymore. Lots of great selection of Hill’s food, which is the only brand we buy for our fur baby. Easy ordering system and super fast delivery. Really happy with their selection and service and will be ordering again soon! Thanks!”
Helpful Report
(ENGLISH) - Posted 2 years ago
BENNY LEE
Verified Buyer
“Very prompt delivery and good selection of products.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Grace Li
Verified Buyer
“The order reviewing and cancellation process is very good and straightforward”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jac Ma
Verified Buyer
“The delivery was fast .”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yim Ling
Verified Buyer
“第一次在vetopia 網上平台購物，幾好”
Helpful Report
(ENGLISH) - Posted 2 years ago
Alice Fung
Verified Buyer
“Quick delivery and service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vivien Cheung
Verified Buyer
“thanks for your prompt delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joyce Choo
Verified Buyer
“Fast delivery. The product helps my dog indigestion significantly”
Helpful Report
(ENGLISH) - Posted 2 years ago
Pui Yi Chung
Verified Buyer
“Good service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kit Wong
Verified Buyer
“Very fast delivery and just in time for my pet to enjoy the new food.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Koji Ko
Verified Buyer
“product delivery very efficient and easy to order”
Helpful Report
(ENGLISH) - Posted 2 years ago
Point Cheng
Verified Buyer
“狗狗非常鍾意食 覺得佢食完感覺好好 會繼續支持”
Helpful Report
(CHINESE) - Posted 2 years ago
Yuki Lam
Verified Buyer
“Super! Thank you!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Juliana Chan
Verified Buyer
“Good and efficient service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Great service, fast delivery!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Karen Ho
Verified Buyer
“Very good services”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“From my personal experience buying prescription products for my dogs over the last few years in Hong Kong, Vetopia has better customer service. Some of the other online stores have shockingly rude staff.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kristy Tong
Verified Buyer
“The delivery staff was polite.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,647 reviews
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