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Vetopia Reviews

4.7 Rating 3,224 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,882
 Metrics
4.7
Based on 3,224 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Vetopia Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anonymous
Verified Buyer
“Customer service was great. I ordered the wrong size raincoat and they were quite quick to arrange for an exchange (pick up and redeliver) via SF Express. I really appreciated their patience with me because I couldn't understand why there was a refund.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Estelle ZHOU
Verified Buyer
“quick good puppy loves”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Fast & efficiency transaction”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Very Good!!!!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Dee Sinacsi
Verified Buyer
“Very satisfying and convenient. Order and delivery arrive fast and on time. Amazing service!”
Helpful Report
(ENGLISH) - Posted 2 years ago
YH Lee
Verified Buyer
“Good service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Speedy delivery, thanks”
Helpful Report
(ENGLISH) - Posted 2 years ago
Julia Lam
Verified Buyer
“Super fast delivery”
Helpful Report
(CHINESE) - Posted 2 years ago
Lau Kennex
Verified Buyer
“Good package and super efficient delivery!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“狗狗鍾意食，一直回購。今次用埋積分優惠更抵。”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yun Fok
Verified Buyer
“Good service!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Desley To
Verified Buyer
“送貨速度很快，職員跟進速度好”
Helpful Report
(CHINESE) - Posted 2 years ago
Edmund SUN
Verified Buyer
“Delivery service is good. Periodical promotion such as discounts will be beneficial to loyal customers. Cash bonus points are also favorable.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Annette De Thier
Verified Buyer
“Vetopia has everything I need for my pets. The delivery is fast, and it has been easy to change an order or exchange a product when I have made a mistake. My go to online store for pet supplies.”
Helpful Report
(ENGLISH) - Posted 2 years ago
PETER LI
Verified Buyer
“Very responsive.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Romain MENARD
Verified Buyer
“Vetopia is always very fast and punctual on delivery and add extra gifts to spoil my little monster”
Helpful Report
(ENGLISH) - Posted 2 years ago
Becky Lee
Verified Buyer
“Good selection of products available.”
Helpful Report
(ENGLISH) - Posted 2 years ago
KA YIU PAUL IP
Verified Buyer
“Very polite and effective service”
Helpful Report
(CHINESE) - Posted 2 years ago
Ella Fong
Verified Buyer
“Excellent delivery and consultation service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anita Poon
Verified Buyer
“非常好嘅體驗，每次送貨都很準時貨物質素很好”
Helpful Report
(CHINESE) - Posted 2 years ago
Vetopia is rated 4.7 based on 3,224 reviews
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