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Vetopia Reviews

4.7 Rating 2,646 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,370
 Metrics
4.7
Based on 2,646 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Lo Carman
Verified Buyer
“Happy for the delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Charlotte Yeung
Verified Buyer
“Vetopia is a responsible and customer oriented company which is quick response to enquiries.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Michael Ma
Verified Buyer
“very fast delivery and fair price!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Agnes Wong
Verified Buyer
“The delivery is fast. Good! Thanks for your effort.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Charlie IP
Verified Buyer
“Quick delivery and nice packing”
Helpful Report
(ENGLISH) - Posted 2 years ago
Darren Tang
Verified Buyer
“reasonable price with wide range choice of healthy pet products”
Helpful Report
(ENGLISH) - Posted 2 years ago
Pauline Yuen
Verified Buyer
“The delivery seems a bit longer than before. These two times I had to enquire about the delivery day”
Helpful Report
(ENGLISH) - Posted 2 years ago
Wai Sheung Kwok
Verified Buyer
“Quick delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Great service, good selection of products. Excited about AnimalKind and hope Dr Goething introduces delicious and healthy quality canned food soon for fussy dogs with sensitive tummies.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Brenda Fong
Verified Buyer
“The whole purchase process is fast and user friendly.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Good item & good 👍 for arrival post.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Karishma Riddell
Verified Buyer
“I was looking everywhere for the prescription food that our dog eats, and it was sold out. Vetopia had multiple bags in stock! Ask the after sales service was great, they efficiently responded to all my enquiries, and delivered the products in less than 24 hours! Wonderful experience on my end and would definitely use them again. Thank you Vetopia team!”
Helpful Report
(ENGLISH) - Posted 2 years ago
YOKO LEE
Verified Buyer
“回覆快，細心回應客戶需要”
Helpful Report
(ENGLISH) - Posted 2 years ago
Dickson Wong
Verified Buyer
“very quick process”
Helpful Report
(ENGLISH) - Posted 2 years ago
Flora Yuan
Verified Buyer
“Fast delivery, nice customer service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Reliable and convenient”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kay Tsang
Verified Buyer
“The delivery arrangement is very fast. Good.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Very helpful, friendly and efficient service. I find Vetopia very trustworthy :)”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Excellent seller!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Alice Lai
Verified Buyer
“Fast shipping and quick response.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,646 reviews
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