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Vetopia Reviews

4.7 Rating 2,856 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,544
 Metrics
4.7
Based on 2,856 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
129
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Dixon Kam
Verified Buyer
“Vetopia is a good pet shop with an effective delivery service. I buy pet food for more than 6 months here.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Vetopia is always reliable! The delivery service is excellent!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“On-time delivery CS is helpful to answer enquiries”
Helpful Report
(ENGLISH) - Posted 2 years ago
Fanny Leung
Verified Buyer
“Many choice of pet product. Very efficient delivery after ordering.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Aliesha Brennan
Verified Buyer
“Great food, easier than getting through the vet and arrives in such a short amount of time! Always a pleasure dealing with this company”
Helpful Report
(ENGLISH) - Posted 2 years ago
Gigi Tsang
Verified Buyer
“All over experience is very good”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vava Chan
Verified Buyer
“The product came in good shape and the delivery time was acceptable.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jolie Wong
Verified Buyer
“Great customer service. Understand my need and being very helpful to help arrange the delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Richard PA
Verified Buyer
“Their staff are helpful and patient. Products delivered on time.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joey Wong
Verified Buyer
“Efficient experience”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Very quick with shipping and excellent service!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Fiona Keung
Verified Buyer
“The team v helpful and nice”
Helpful Report
(CHINESE) - Posted 2 years ago
Nancy Lo
Verified Buyer
“員工回覆很快，態度友善。”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Vetopia has all the supplements and supplies that I need for maintenance of my elderly dogs, and delivery is quick too. Highly recommend!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kevin Poon
Verified Buyer
“Trustworthy supplier, true quantity of inventory, timely notice, responsible follow-up.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Great customer service and response time for inquiries and fantastic selection of products!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ellen Wong
Verified Buyer
“Staff are professional and service efficient.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Eva Cheung
Verified Buyer
“I think the review of the prescription NexGard is very efficient and the delivery is also done immediately the next day after the vet had approved my dog is eligible for it.”
Helpful Report
(ENGLISH) - Posted 2 years ago
小玲 陳
Verified Buyer
“如果每逢寵物展折扣，可以在纲上或電話做到更好，不须去到现場才有”
Helpful Report
(ENGLISH) - Posted 2 years ago
Claire Drever
Verified Buyer
“Vetopia is amazing. The delivery is always quick and customer support is prompt. Gets 10/10 from me”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,856 reviews
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