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Vetopia Reviews

4.7 Rating 2,943 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,611
 Metrics
4.7
Based on 2,943 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Vetopia Reviews
Vetopia 5 star review on 21st February 2026
Camilla Pun
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
130
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Irene Hui
Verified Buyer
“Excellent service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Adeline Chang
Verified Buyer
“Quick and good service šŸ˜Š”
Helpful Report
(ENGLISH) - Posted 2 years ago
Laurent Bickert
Verified Buyer
“easy and quick deliveries of quality products”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“The website is very simple and easy to order. My dog's prescription food is sometimes short in another shop, but I can buy it here every time.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Professional services. Highly recommended.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“I have been ordering with Vetopia for over 2 years now and Iā€™m still very satisfied with their delivery and service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Paul A Gregson
Verified Buyer
“Very happy with this store. Will be a repeat customer”
Helpful Report
(ENGLISH) - Posted 2 years ago
Alison Wright
Verified Buyer
“I find this company to be very efficient and very helpful with the customer service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Great selection of products at reasonable prices. Order always arrives with the delivery timeframe.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yeelina Ming Kit Chu
Verified Buyer
“Thank you for your continued help in my orders, your replies have been almost instant and flexible, my demands met without hassles.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Dawn Lok
Verified Buyer
“Neat and prompt delivery (though not next day, in general, perfect) Products offering abit different than usual pet shops, which is super helpful for paw mommy like me.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Cherie Tang
Verified Buyer
“Nice arrangement, quick response.”
Helpful Report
(CHINESE) - Posted 2 years ago
Jacky Raenisch
Verified Buyer
“All staffs that I have contacted at Vetopia are helpful, professional and nice. Whether it be special requests on delivery dates or managing bonus point problems, staffs have helped to resolve the problem with a positive attitude and promptly.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Connie Tsang
Verified Buyer
“Fast Delivery !”
Helpful Report
(CHINESE) - Posted 2 years ago
Charlotte Yeung
Verified Buyer
“quick delivery, polite, good quality products, quality service, reasonable price, recommended”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Excellent service and never experience any issues. :)”
Helpful Report
(ENGLISH) - Posted 2 years ago
Phillip Young
Verified Buyer
“Ive been using Vetopia for many years now. The online service is excellent. Super fast home delivery. The Online shop has a great range of products at good prices.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Efficient, responsive. Order never late”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Fantastic as always. Fastest delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Stanley Siu
Verified Buyer
“Fast logistics”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,943 reviews
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