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Vetopia Reviews

4.7 Rating 2,646 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,370
 Metrics
4.7
Based on 2,646 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Pallas Lee
Verified Buyer
“I like to do shopping at Vetopia. especially, your CS team has extremely prompt feedback by what's app which is even appreciated.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“處理訂單快，出貨快，包裝乾淨，到期日夠遠”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yeelina Ming Kit Chu
Verified Buyer
“Easy to order from and fast delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yee Nai Chan
Verified Buyer
“Good products :)”
Helpful Report
(ENGLISH) - Posted 2 years ago
Florence Deng
Verified Buyer
“Prompt delivery less than 48 hours at best price! Stella & Chewy Duck Duck Goose and Animalkind Chicken Tuna & Pumpkin dinner can are the most delicious for my frenchie boy Thor 🥰”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Friendly and helpful customer service team.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Vetopia always has great and responsive service, easy to order and contact them via WhatsApp if any issues.”
Helpful Report
(ENGLISH) - Posted 2 years ago
May Chan
Verified Buyer
“Very helpful”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yun Fai Leung
Verified Buyer
“Prompt delivery, thanks!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Virginia J MacQueen
Verified Buyer
“I continue to buy things from Vetopia for many reasons: products available, price, user friendly website, customer service and support. This particular purchase included an item requiring a prescription. I was pleased that it was so easy to order it and it was shipped quite quickly.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Love the range of products and subscription services on Vetopia!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Cindy Kwok
Verified Buyer
“Online booking smooth & easy. Prompt delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yee Ying Tang
Verified Buyer
“物流迅速，送貨同事很有禮貌”
Helpful Report
(CHINESE) - Posted 2 years ago
Mona Mak
Verified Buyer
“efficient delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“User friendly site, speedy delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Miki Yeung
Verified Buyer
“Good delivery services”
Helpful Report
(ENGLISH) - Posted 2 years ago
Viola Wong
Verified Buyer
“The Hill's Prescription Diet Metabolic Canine is out of stock everywhere. Found it on Vetopia and placed order immediately. The delivery is super speedy. Will repurchase again!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Nina Cheung
Verified Buyer
“Good selection of products and good customer service 👌”
Helpful Report
(ENGLISH) - Posted 2 years ago
Dorcas Cheung
Verified Buyer
“Excellent service and delivery is qick”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“very easy and efficient, good customer service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,646 reviews
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