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Vetopia Reviews

4.7 Rating 2,646 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,370
 Metrics
4.7
Based on 2,646 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Jay Ng
Verified Buyer
“great customer service! speedy delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Very quick delivery (came the next working day) and amazing customer service!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Charlie Choi
Verified Buyer
“Vetopia provides fast and efficient service. However, I would appreciate Vetopia could have more pick up points for customer to choose other than Quarry Bay office”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rashida Khan
Verified Buyer
“delivery service was fast”
Helpful Report
(ENGLISH) - Posted 2 years ago
KY Kenji
Verified Buyer
“Fast delivery , easy to use of website”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chris Cheung
Verified Buyer
“Good. Will continue to purchase dog food in Vetopia.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Veronica Loh
Verified Buyer
“Quick response, fast courier”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jessie Wong
Verified Buyer
“The staff are really helpful that they always provide help when I need.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“訂貨後1至2天已收到，用環保袋裝住，很乾淨企理。”
Helpful Report
(ENGLISH) - Posted 2 years ago
C Lo
Verified Buyer
“Quick and efficient! Found what I needed for my dog at reasonable prices. Thank you!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kai Wing Lee
Verified Buyer
“very very good”
Helpful Report
(CHINESE) - Posted 2 years ago
Maria Isabel André
Verified Buyer
“Professional and attentive service, with a variety of products. Deliveries are fast and arrive in excellent condition.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Alex Que
Verified Buyer
“fast delivery, within 3 days”
Helpful Report
(ENGLISH) - Posted 2 years ago
Cindy Tsang
Verified Buyer
“Excellent, you're very efficient.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Carl Yuen
Verified Buyer
“Quick delivery after ordering, it is so efficient. The stuffs were well packed. The prices are the same which I purchased in veterinary clinic. Surely will re-order again...”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Take advantage of the promotional offer and buy at the perfect price. Fast delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Mavis Tam
Verified Buyer
“Fast and good”
Helpful Report
(ENGLISH) - Posted 2 years ago
Bobo Siu
Verified Buyer
“Delivery is available for purchases over $300, very convenient. And very fast delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Dawn Lok
Verified Buyer
“It has what I need, and the delivery is efficient and in good quality”
Helpful Report
(ENGLISH) - Posted 2 years ago
Cara Fung
Verified Buyer
“fast delivery 👍”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,646 reviews
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