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Vetopia Reviews

4.7 Rating 2,646 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,370
 Metrics
4.7
Based on 2,646 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Shang Tien Cheng
Verified Buyer
“Fast delivery”
Helpful Report
(CHINESE) - Posted 2 years ago
Wing Nam Ho
Verified Buyer
“處理特別情況回覆快、運送快、包裝整潔👍🏻”
Helpful Report
(CHINESE) - Posted 2 years ago
Gail Taylor
Verified Buyer
“The website is easy to use, the list of products is comprehensive, delivery excellent, altogether I enjoy 'shopping' at the Vetopia online site. Oh, and the recent purchases were well appreciated by my dogs.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“the package is in good shape when delivered.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chin Yan Wong
Verified Buyer
“Quick next business day home delivery, well-stocked and a large selection of brands”
Helpful Report
(ENGLISH) - Posted 2 years ago
Charles Leung
Verified Buyer
“Good and fast”
Helpful Report
(CHINESE) - Posted 2 years ago
Becky Tam
Verified Buyer
“Convenient to buy dog food prescription online, will receive the product within 2 to 3 days. Price is reasonable.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vincent Chan
Verified Buyer
“Whatsapp service for prescribed drugs is efficient and easy to understand. Will shop again at vetopia!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jecky Lee
Verified Buyer
“speefy delivery with good communication and the staff are helpful”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Friendly service fast shipping.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Eva Kong
Verified Buyer
“Responsive and fast delivery!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“good as usual”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“送貨速度快，包裝實淨，送貨員有禮。 貨物質素高”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Good protective packing and a gift can there! My dog really love it!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Coco Wong
Verified Buyer
“Used for nearly a year and it is good.”
Helpful Report
(ENGLISH) - Posted 2 years ago
安 安
Verified Buyer
“補貨和客服回覆速度快,不時有優惠”
Helpful Report
(ENGLISH) - Posted 2 years ago
Y Y
Verified Buyer
“Love the flexible recurring plan”
Helpful Report
(ENGLISH) - Posted 2 years ago
Katy Ng
Verified Buyer
“The products are well packed and the delivery arrangements is excellent”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sau Chun Lau
Verified Buyer
“購物簡易順利，送貨快。”
Helpful Report
(ENGLISH) - Posted 2 years ago
Fred Scholle
Verified Buyer
“Always great service and speedy delivery. Just wish Vetopia would carry frozen raw food for dogs, especially Organic Paws and Barff.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,646 reviews
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