Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,158 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good customer service”

Helpful Report

(ENGLISH) - Posted 1 year ago

“物流公司比較差，相比以前訂貨可以做到今日訂，聽日或後日就送到，而家要四五日先送，仲要物流員工唔專業”

Helpful Report

(CHINESE) - Posted 1 year ago

“I enjoy shopping at Vetopia because it's more affordable than my local vet in Discovery Bay. Additionally, items are conveniently delivered to my doorstep.”

Helpful Report

(ENGLISH) - Posted 1 year ago

“I hope the point system will be more friendly such as directly off set the price of the purchased item instead to redeem the goods which is not quite useful.”

Helpful Report

(CHINESE) - Posted 1 year ago

“Customer service team is very nice and helpful.”

Helpful Report

(CHINESE) - Posted 1 year ago

“The ordering process was smooth, and the delivery was prompt.”

Helpful Report

(ENGLISH) - Posted 1 year ago

“Always on time, great service!”

Helpful Report

(ENGLISH) - Posted 1 year ago

“Always a pleasure, good quality”

Helpful Report

(ENGLISH) - Posted 1 year ago

“貨品完好無缺，送貨速度快”

Helpful Report

(ENGLISH) - Posted 1 year ago

“It is very convenient for me who lives in outlying island”

Helpful Report

(ENGLISH) - Posted 1 year ago

“Vetopia is a convenient means to buy canine supplement. The entire online sales process is easy and delivery is prompt.”

Helpful Report

(CHINESE) - Posted 1 year ago

“Very responsive and fast delivery.”

Helpful Report

(ENGLISH) - Posted 1 year ago

“Wide range of products, a lot of choices for my picky cat with renal issue. Quick delivery and goods arrived in good condition. Will definitely purchase from Vetopia again”

Helpful Report

(ENGLISH) - Posted 1 year ago

“Vetopia’s website is user friendly. Buying dog food online is easy. And delivery is efficient too. Overall good experience.”

Helpful Report

(ENGLISH) - Posted 1 year ago

“The team is always helpful to whatever queries I may have as to whether a product is suitable for my Furbaby. Delivery is fast and efficient.”

Helpful Report

(ENGLISH) - Posted 1 year ago

“送貨快，貨品多！係毛孩家長值得幫襯！”

Helpful Report

(ENGLISH) - Posted 2 years ago

“價錢合理，有時會附送贈品，送貨員服務態度很好，非常滿意”

Helpful Report

(ENGLISH) - Posted 2 years ago

“My number 1 go-to pet online store!”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Delivery on time and service is very good , convenience reorder.”

Helpful Report

(CHINESE) - Posted 2 years ago

“Easy to order and deliver as soon as possible. If necessary could arrange immediate delivery. On sell products is cheaper than other online pet shop.”

Helpful Report

(CHINESE) - Posted 2 years ago

Vetopia is rated 4.7 based on 3,158 reviews