Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,651 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,651 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very fast service and i am very happy.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Fantastic online shop, part of Vetopia group ( their Vet services are also great). Their prices are very competitive and delivery is exceptionally fast. They are very quick to reply online/on WhatsApp to enquiry or cancellations too and their website is very easy to navigate. We have been using it after friends' recommendations and frankly its the best online pet product shop in HK”

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(ENGLISH) - Posted 2 years ago

“Online purchase are very convenient!”

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(CHINESE) - Posted 2 years ago

“very good food, my dog is very like to eat.”

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(CHINESE) - Posted 2 years ago

“I love ❤️ these guys! Great products fast delivery and excellent customer service! What else could you ask for!!”

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(ENGLISH) - Posted 2 years ago

“Very easy and great service!”

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(ENGLISH) - Posted 2 years ago

“Very reliable and quick delivery. I kinda like the idea of a repeated order at discount cos then you won’t run out :0)”

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(ENGLISH) - Posted 2 years ago

“Love to shoin Vetopia! Reliabe, responsible and efficient! Excellent customer service! They have wide range of good products! Thanks”

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(ENGLISH) - Posted 2 years ago

“Speedy delivery + great selection. I like that they have a loyalty program with points.”

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(ENGLISH) - Posted 2 years ago

“Vetopia has become my main platform for pet products. The prices for most of the products seem to be roughly the same as local pet stores around my area. They also are contactable and responsive through WhatsApp, which has been especially useful for me when it comes to the recurring orders that I set up. The company does lock you into buying a product multiple times before you can cancel your recurring order, which does offer inflexibility and when I set it up initially, I wasn't informed of this. But aside from that surprise, I've never had any other issues. Their delivery times have also been phenomenal in my experience as I've always received my order the day after ordering, even when I put in my order in the evening.”

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(ENGLISH) - Posted 2 years ago

“Quick delivery, clean & tidy package, user-friendly order system. Highly recommended!”

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(ENGLISH) - Posted 2 years ago

“Reasonable price and efficiency service, love to come back again!”

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(ENGLISH) - Posted 2 years ago

“Good service and prompt delivery.”

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(ENGLISH) - Posted 2 years ago

“quick delivery”

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(ENGLISH) - Posted 2 years ago

“fast and accurate delivery”

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(ENGLISH) - Posted 2 years ago

“the delivery time of vetopia is great, basically will receive the items within 2 days.”

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(ENGLISH) - Posted 2 years ago

“非常值得信賴的公司，運貨快，司機有禮。”

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(ENGLISH) - Posted 2 years ago

“bery fast delivery!!”

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(ENGLISH) - Posted 2 years ago

“Very fast and smooth - great service”

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(ENGLISH) - Posted 2 years ago

“QUICK DELIVERY AND WELL PACKED.”

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(ENGLISH) - Posted 2 years ago

Vetopia is rated 4.7 based on 2,651 reviews