Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,856 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,856 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Amazing service, fast delivery and high quality”

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(ENGLISH) - Posted 2 years ago

“Quick delivery, much quicker than competitor PxxProject! CS team is great too.”

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(ENGLISH) - Posted 2 years ago

“Fast & accurate. Great”

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(CHINESE) - Posted 2 years ago

“Very fast delivery, Good service”

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(ENGLISH) - Posted 2 years ago

“delivery team very responsible. Mr MAK Ying-kit (Staff#0111) revisited to my lobby management on 13/2/2023 in order to find out my parcel which our janitor claimed she cannot find my parcel. Finally, I can get back my parcel a day after 13/2/2023 as our janitor wrongly passed my parcel to another household. I would like to take this oppuntunity to give my compliments to him.”

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(ENGLISH) - Posted 2 years ago

“Smooth transition and delivery. My doggie love it so much.”

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(ENGLISH) - Posted 2 years ago

“訂購心絲蟲藥𧫴慎，送貨員有禮。”

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(CHINESE) - Posted 2 years ago

“Process was very easy and smooth. Thanks”

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(ENGLISH) - Posted 2 years ago

“very good shopping experience, and the staff very polite and friendly and very detail to selling”

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(CHINESE) - Posted 2 years ago

“Convenient and timely delivery”

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(ENGLISH) - Posted 2 years ago

“Quick delivery, nice.”

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(ENGLISH) - Posted 2 years ago

“Good service and communication.”

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(ENGLISH) - Posted 2 years ago

“Excellent.”

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(ENGLISH) - Posted 2 years ago

“非常快送貨，一定會回購”

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(CHINESE) - Posted 2 years ago

“落order 後，很快收到貨。很有效率。”

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(CHINESE) - Posted 2 years ago

“Product quality good, my cats love the food so much.”

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(ENGLISH) - Posted 2 years ago

“可於WEBSITE 訂購醫生處方糧, 而且可自訂固定送貨PATTERN, 不用擔心忘記訂購. 而且可送貨, 不用自己去CLINIC 搬. 另外送貨哥哥友善有禮貌.”

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(ENGLISH) - Posted 2 years ago

“Fast delivery!”

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(ENGLISH) - Posted 2 years ago

“I am very pleased to be able to purchase this range of food online for my cat. It saves me the hassle of buying it from the vet clinic. Delivery was quick too!”

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(ENGLISH) - Posted 2 years ago

“fast delivery”

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(ENGLISH) - Posted 2 years ago

Vetopia is rated 4.7 based on 2,856 reviews