Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,856 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,856 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Received my orders after one business day, thank you again and once more, very efficient.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Great store”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Nice and friendly”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Fast in good condition”

Helpful Report

(ENGLISH) - Posted 2 years ago

“We have got comfortable experience from several purchases through this web store.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Everything always delivered so quickly, much easier than going out to get it!”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Speed delivery 👍🏼 Good service Thanks for the little gift too ☺️”

Helpful Report

(CHINESE) - Posted 2 years ago

“The best before date is long and the delivery is quick. Very impressed! Got it 3 days later after placing my order as I live on an outlying island and it is delivered to my door. If I ordered it from my own vet clinic, I will get it 2 weeks later. Will continue to order from Vetopia.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“客服有善！貨到有速度！方便！”

Helpful Report

(CHINESE) - Posted 2 years ago

“delivery service on time”

Helpful Report

(CHINESE) - Posted 2 years ago

“Speedy delivery and user friendly website when ordering their products. Also very good rebate systems as well. Highly recommended.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Thank you so much for your help. Dr. Fallon said my cat vomiting problem might be caused by food allergy and recommended me to change his food to sensitivity control.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Dog loves it. He has allergy prone skin. Prescribed by vet”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Large variety of products! Fast delivery!”

Helpful Report

(ENGLISH) - Posted 2 years ago

“I have been a customer of Vetopia since its inception. My dogs, over the years, had special needs such as liquid food for a renal problem, which were supplied quickly and in good condition. My most recent purchases included a probiotic, which works like magic, so I am pleased with the results. The selection of foods etc. is good, the delivery service is excellent, and orders are handled quickly. Quality, care, and reliability.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“High quality products with reasonable price. Convenient, simple to use website”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Responsive and sincere”

Helpful Report

(CHINESE) - Posted 2 years ago

“Excellent experience at Vetopia, the product of Nexgard is cheaper than others. Also, I appreciate the delivery quickness!”

Helpful Report

(ENGLISH) - Posted 2 years ago

“good as usual”

Helpful Report

(ENGLISH) - Posted 2 years ago

“good products”

Helpful Report

(ENGLISH) - Posted 2 years ago

Vetopia is rated 4.7 based on 2,856 reviews