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Vetopia Reviews

4.7 Rating 3,158 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,818
 Metrics
4.7
Based on 3,158 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Alex Noakes
Verified Buyer
“I always use Vetopia for my dog supplies! They are super quick and helpful when replying to emails and deliveries always arrive within a few days, even though we live on Lantau. The Recurring Order option means one less thing to worry about and the membership points quickly add up to good discounts. I'm always pleased with the service. Thanks Vetopia!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Philip PANG
Verified Buyer
“Fast delivery, user-friendly app. Reasonable price. Will definitely come again!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Cara Cheng
Verified Buyer
“Very good and save buying.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Your colleague was super thoughtful and helpful when I was desperate to get something for my sick cat. My heartfelt thanks!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“I find Vetopia’s website easy to navigate and orders are always delivered very efficiently. It’s nice when you get a little free sample to try too - nice touch.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Kitty Tsang
Verified Buyer
“This is my first time to order here. The service is great and thanks for the speedy delivery.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Chi Kin Cheng
Verified Buyer
“Staff are always responsive and accommodative to special requests.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Suanne Chiu
Verified Buyer
“Great service”
Helpful Report
(ENGLISH) - Posted 3 years ago
David Noel
Verified Buyer
“Very efficient and cost/saving !”
Helpful Report
(ENGLISH) - Posted 3 years ago
Tung Yi
Verified Buyer
“Can handle my order very quickly”
Helpful Report
(ENGLISH) - Posted 3 years ago
Ling Lam
Verified Buyer
“hope there is a discount”
Helpful Report
(ENGLISH) - Posted 3 years ago
Kit Wong
Verified Buyer
“Always pleased with the excellent service and quick delivery.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Steve Leung
Verified Buyer
“prompt reply with quick delivery. Thanks.”
Helpful Report
(CHINESE) - Posted 3 years ago
Yin Lai Woo
Verified Buyer
“效率非常之高， 不厭其煩專業解答，辛苦晒你們，更要多謝你們提供咁優質服務。”
Helpful Report
(ENGLISH) - Posted 3 years ago
Mickey Chow
Verified Buyer
“準時送貨，貨品包裝十分良好”
Helpful Report
(ENGLISH) - Posted 3 years ago
Trisha Gallego
Verified Buyer
“I have been ordering my baby’s supplies here for almost 2 years now. Very reliable. Good customer service. This time was a bit longer than it used to since I ordered a prescription item. Nonetheless, it was processed fast.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Simon Cooke
Verified Buyer
“Good website and prompt service & delivery.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Fiona Leung
Verified Buyer
“Quick response and feedback. I can get my order after I follow the steps.”
Helpful Report
(CHINESE) - Posted 3 years ago
Anonymous
Verified Buyer
“Vetopia has a wide selection of toys and treats for my dogs. Their website is simple and easy-to-use, and delivery was fast. Would recommend!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Fast delivery. Received it the next day after placing an order.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 3,158 reviews
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