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Vetopia Reviews

4.7 Rating 2,663 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,384
 Metrics
4.7
Based on 2,663 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Percy Lau
Verified Buyer
“Efficient and good customer service.”
Helpful Report
Posted 3 years ago
Varuna Sujan
Verified Buyer
“Excellent and prompt delivery”
Helpful Report
Posted 3 years ago
Venus Chan
Verified Buyer
“Delivery next day even with my order placed on Sunday night, very efficient!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent customer service and high-quality pet products”
Helpful Report
Posted 3 years ago
Shannon Ross
Verified Buyer
“Excellent selection of products, great discounts for subscription orders, quick delivery, and outstanding customer service. I highly recommend Vetopia for all of your pet food/supply needs!”
Helpful Report
Posted 3 years ago
Eric Yiu
Verified Buyer
“Prompt reply and delivery”
Helpful Report
Posted 3 years ago
Ms Wong
Verified Buyer
“quality products, fast delivery, can buy prescribed dog food.”
Helpful Report
Posted 3 years ago
Vincci Ho
Verified Buyer
“I love Vetopia! The most convenient and credible pet online store in Hong Kong!”
Helpful Report
Posted 3 years ago
HEWSON HARRIET R C
Verified Buyer
“We get our dog food on a recurring order every 6 weeks from Vetopia and they are always so helpful over whatsapp when sometimes we want to skip an order or change the dates. Their delivery is super fast as well and they have everything you’d ever need for your pet!”
Helpful Report
Posted 3 years ago
Lau Parafe
Verified Buyer
“good services”
Helpful Report
Posted 3 years ago
Eric Poon
Verified Buyer
“The most convenient and reliable online pet supplies store”
Helpful Report
Posted 3 years ago
Lo Ka Ki Molly
Verified Buyer
“Convenient, fast, trust, user friendly”
Helpful Report
Posted 3 years ago
Doris Baer
Verified Buyer
“very efficient service”
Helpful Report
Posted 3 years ago
Jez Cheng
Verified Buyer
“Very good company”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Amazing customer service on all platforms. Great products, offers and fast shipping!”
Helpful Report
Posted 3 years ago
Christine Chu
Verified Buyer
“Good Service and very helpful”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“The recurrent order system is good. The system send reminder of coming order and is flexible enough to make changes . Sometimes it is last minute changes but the CS is kind enough to help me to make the last minute changes.”
Helpful Report
Posted 3 years ago
Wai Hung Cheung
Verified Buyer
“good service”
Helpful Report
Posted 3 years ago
Ken Cheung
Verified Buyer
“Large range of products and fast delivery. Recommended!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I've been using Vetopia for 6 years now. Super efficient service, really clear website, and we've always received the deliveries on time.”
Helpful Report
Posted 3 years ago
Vetopia is rated 4.7 based on 2,663 reviews
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