Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,863 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,863 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“Great Service and quality products, especially recommend the raise bowls they are really functional.”

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Posted 3 years ago

“I’ve always bought my cat food from Vetopia. Great service and simple delivery arrangement”

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Posted 3 years ago

“Punctual and quick delivery. Good communication. Appreciate the email alert of recurrent orders and delivery notes. Love the snacks for my dog, he loves it so much.”

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Posted 3 years ago

“Super efficient!!!”

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Posted 3 years ago

“Super fast delivery!”

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Posted 3 years ago

“good, fast”

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Posted 3 years ago

“Fast and efficient delivery. Great customer service when answering on phone.”

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Posted 3 years ago

“I purchased medical related product, their staff was very detail minded and attentive to make sure the product I bought is suitable for my dog. Deliver y was fast and efficient.”

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Posted 3 years ago

“Good price and Quick delivery and customer services.”

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Posted 3 years ago

“New packing”

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Posted 3 years ago

“order process very quick, appreciate for the next day delivery”

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Posted 3 years ago

“Prompt and good customer service”

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Posted 4 years ago

“Quick delivery after order, price reasonable and the most delightful is my Cat likes the can and biscuits”

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Posted 4 years ago

“Great, Delivery on time and speedy. Nice Staff and great support team.”

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Posted 4 years ago

“On time delivery is appreciated”

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Posted 4 years ago

“well service”

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Posted 4 years ago

“I made an online purchase at Vetopia for the first time and met some problems. However, the staff was super friendly and helpful. Therefore, I will recommend my friend to use their service.”

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Posted 4 years ago

“Fast delivery and attentive customer service! Was running low on food and called them early in the morning to check on my order, it was delivered the same day!”

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Posted 4 years ago

“Very efficient and quick service!”

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Posted 4 years ago

“Timely delivery and excellent choices of products.”

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Posted 4 years ago

Vetopia is rated 4.7 based on 2,863 reviews