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Vetopia Reviews

4.7 Rating 2,963 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,629
 Metrics
4.7
Based on 2,963 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Vetopia Reviews
Vetopia 5 star review on 21st February 2026
Camilla Pun
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
130
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Chi Wing Kwong
Verified Buyer
“Fast delivery. Good packaging.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“good grewat”
Helpful Report
Posted 4 years ago
Ken Hsu
Verified Buyer
“Website was easy to use. Response was quick. Encountered no problem whatsoever.”
Helpful Report
Posted 4 years ago
Cathy Wong
Verified Buyer
“Extremely efficient. Seamless.”
Helpful Report
Posted 4 years ago
Zoe Chan
Verified Buyer
“Quick delivery and very polite deliver”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Good customer service and efficient”
Helpful Report
Posted 4 years ago
Yokei Lau
Verified Buyer
“Website is user friendly and I got the prompt confirmation email. However, when I ask for the delivery arrangement (what time?) by email there are no response, so that I need to spend a whole day to wait for the delivery.”
Helpful Report
Posted 4 years ago
Rachel Fong
Verified Buyer
“Range of product os quality and speedy delivery. CS is helpful when i call”
Helpful Report
Posted 4 years ago
Mei Wa Wong
Verified Buyer
“good job and efficient, save time. More discount will much better.”
Helpful Report
Posted 4 years ago
Percy Lau
Verified Buyer
“Efficient and good customer service.”
Helpful Report
Posted 4 years ago
Varuna Sujan
Verified Buyer
“Excellent and prompt delivery”
Helpful Report
Posted 4 years ago
Venus Chan
Verified Buyer
“Delivery next day even with my order placed on Sunday night, very efficient!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Excellent customer service and high-quality pet products”
Helpful Report
Posted 4 years ago
Shannon Ross
Verified Buyer
“Excellent selection of products, great discounts for subscription orders, quick delivery, and outstanding customer service. I highly recommend Vetopia for all of your pet food/supply needs!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Clean website”
Helpful Report
Posted 4 years ago
Eric Yiu
Verified Buyer
“Prompt reply and delivery”
Helpful Report
Posted 4 years ago
Ms Wong
Verified Buyer
“quality products, fast delivery, can buy prescribed dog food.”
Helpful Report
Posted 4 years ago
Vincci Ho
Verified Buyer
“I love Vetopia! The most convenient and credible pet online store in Hong Kong!”
Helpful Report
Posted 4 years ago
HEWSON HARRIET R C
Verified Buyer
“We get our dog food on a recurring order every 6 weeks from Vetopia and they are always so helpful over whatsapp when sometimes we want to skip an order or change the dates. Their delivery is super fast as well and they have everything you’d ever need for your pet!”
Helpful Report
Posted 4 years ago
Lau Parafe
Verified Buyer
“good services”
Helpful Report
Posted 4 years ago
Vetopia is rated 4.7 based on 2,963 reviews
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