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Vetopia Reviews

4.7 Rating 2,965 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,630
 Metrics
4.7
Based on 2,965 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Vetopia Reviews
Vetopia 5 star review on 21st February 2026
Camilla Pun
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
130
Anonymous
Anonymous  // 01/01/2019
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Ella Ho
Verified Buyer
“Fast and good service”
Helpful Report
Posted 4 years ago
Trish CUNNINGHAM
Verified Buyer
“Always buy my food from here. Highly recommended”
Helpful Report
Posted 4 years ago
Karly Chan
Verified Buyer
“get well service and covered various products at Vetopia”
Helpful Report
Posted 4 years ago
Dimple Shah
Verified Buyer
“Timely, reliable with great service and prompt attention”
Helpful Report
Posted 4 years ago
Lai Fong Poon
Verified Buyer
“Nice!!!!!!!!!!!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Vetopia is terrific!!! They r so organised and deliver quickly! Thanks Team Vetopia you make feeding my beloved cats healthy food easy!!!”
Helpful Report
Posted 4 years ago
Yuli Li
Verified Buyer
“It’s a good story”
Helpful Report
Posted 4 years ago
Leo Wong
Verified Buyer
“brilliant”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Always have had great service, no complaint whatsoever. Very helpful and accommodating. Thank you Vetopia.”
Helpful Report
Posted 4 years ago
Lu Yuen
Verified Buyer
“Superb experience! Always respond fast!”
Helpful Report
Posted 4 years ago
Wong Po Yu
Verified Buyer
“high efficiency”
Helpful Report
Posted 4 years ago
DAVID ANDREW HUGHES
Verified Buyer
“Super quick, super easy one stop shop for all your pet needs. Very helpful answering questions and if you have any issues. Fast delivery (same day). Will continue to use as it’s cheaper than buying at the vets.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very fast delivery with great customer service. Highly recommend!”
Helpful Report
Posted 4 years ago
Gail Taylor
Verified Buyer
“I have been a customer for many years, mainly ordering prescription food and related products for my senior dogs. The service of Vetopia is excellent. I will continue to place requests for special, vet approved products, and highly recommend Vetopia.”
Helpful Report
Posted 4 years ago
TAM KAM YIN DILYSER
Verified Buyer
“Good communication and quick feedback”
Helpful Report
Posted 4 years ago
Cynthia Chan
Verified Buyer
“The staff are helpful and the delivery is on time.”
Helpful Report
Posted 4 years ago
Brett MacKinnon
Verified Buyer
“Excellent service! Very fast delivery and received everything I ordered.”
Helpful Report
Posted 4 years ago
Victoria Cheung
Verified Buyer
“Very smooth purchase from Vetopia. Super quick delivery!”
Helpful Report
Posted 4 years ago
Jane Roberts
Verified Buyer
“Excellent service! I have a recurring order with them and they never fail to deliver on time. Highly recommended!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I'm impressed by the customer service of Vetopia. Their staff are very friendly and helpful.”
Helpful Report
Posted 4 years ago
Vetopia is rated 4.7 based on 2,965 reviews
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