Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,965 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Vetopia 5 star review on 21st February 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Vetopia is a convenient fasten deliver .Recommend to all daddy and mommy!”

Helpful Report

Posted 4 years ago

“Good product range and reliable delivery”

Helpful Report

Posted 4 years ago

“Perfect customer support service , loads of choice and swift delivery ! Love it !”

Helpful Report

Posted 4 years ago

“Orders always on time. Sales staff excellent.”

Helpful Report

Posted 4 years ago

“I have used Vetopia for years now. They are competitive, have very good service and are quick to deliver. They will also quickly alert you should a product be unavailable and I have never ever had any delayed refunds or bad products. I recommend Vetopia.”

Helpful Report

Posted 4 years ago

“Very reliable and great customer service.”

Helpful Report

Posted 4 years ago

“Vetopia is a very efficient and friendly operation. I have been ordering through them for more than 5 years without any problems.”

Helpful Report

Posted 4 years ago

“Very good service”

Helpful Report

Posted 4 years ago

“Vetopia customer service is OUTSTANDING. I was needing urgently some bottles of Royal Canin Recovery Liquid for my very sick cat, and Vinn went above and beyond and helped me to have them delivered in my house by the end of Saturday, which was such a HUGE help. This is really astonishing efficiency and I can't be more thankful for the speediness, politeness and real care Vetopia gave me. I wish I could give them more than 5 stars!”

Helpful Report

Posted 4 years ago

“Fast response and fast delivery”

Helpful Report

Posted 4 years ago

“Easy and hassle-free”

Helpful Report

Posted 4 years ago

“Reliable and professional providers of food and stuff for my cat. Efficient and responsive.”

Helpful Report

Posted 4 years ago

“They offer a wide range of food for pets with special needs. The delivery service is always punctual.”

Helpful Report

Posted 4 years ago

“Excellent service with prompt response”

Helpful Report

Posted 4 years ago

“Always vet responsive and helpful”

Helpful Report

Posted 4 years ago

“Good store and great experience.”

Helpful Report

Posted 4 years ago

“Very quick delivery!!”

Helpful Report

Posted 4 years ago

“Highly recommend Vetopia if you need good service and quality products for your pets. The best customer service and delivery service in Hong Kong.”

Helpful Report

Posted 4 years ago

“helpful staff and efficiency delivery , a lot of choice of products”

Helpful Report

Posted 4 years ago

“Good 👍🏻 Very helpful.”

Helpful Report

Posted 4 years ago

Vetopia is rated 4.7 based on 2,965 reviews